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For Companies At a Glance
- Tasks: Deliver exceptional guest experiences and create memorable moments.
- Company: Join Delta Hotels by Marriott, a leading global hotel brand.
- Benefits: Earn £12.46 per hour, enjoy free meals, and receive a Marriott discount card.
- Other info: Flexible shifts with opportunities for global transfers and top-tier training.
- Why this job: Be part of a caring culture that values wellbeing and career growth.
- Qualifications: 1+ year in customer service and a positive attitude required.
The predicted salary is between 24900 - 24900 £ per year.
Love people? Thrive on great vibes? Join Delta Hotels by Marriott. We're on the lookout for a friendly, guest-obsessed star to join our team at one of the world's leading hotel brands. At Delta Hotels by Marriott, we create unforgettable experiences for our guests and our people. Expect a culture built on care, respect, wellbeing, and belonging.
What's in it for you?
- £12.46 per hour | 20 hours per week
- Free meals on duty
- Uniform provided
- Marriott discount card (hotels & F&B in 140+ countries!)
- People's Pension scheme
- Free Employee Assistance Programme
- Career growth, global transfers & top-tier training
What you'll be doing
- Delivering standout check-in and check-out experiences
- Anticipating guest needs and solving problems with a smile
- Promoting hotel services and creating "wow" moments
- Working with a great team to exceed guest expectations
What we're looking for
- 1+ year customer service experience
- A positive, professional attitude
- Flexibility to work evenings and weekends (rotational shifts)
Ready to build a career with a brand that invests in you? Apply now and start your journey with Delta Hotels by Marriott.
FRONT OFFICE ASSOCIATE employer: DHMH - Front Desk
Contact Detail:
DHMH - Front Desk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FRONT OFFICE ASSOCIATE
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Show your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and how you’ve created memorable moments for guests in the past.
✨Tip Number 3
Research the company culture! Before your interview, check out Delta Hotels by Marriott’s values and mission. This way, you can tailor your answers to show how you fit right into their vibe of care and respect.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Delta Hotels by Marriott. Don’t miss out!
We think you need these skills to ace FRONT OFFICE ASSOCIATE
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how much you love making guests feel special.
Tailor Your CV: Make sure to tailor your CV to highlight your customer service experience. We’re looking for someone who can deliver standout experiences, so showcase any relevant skills or achievements that demonstrate this.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your experience easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Delta Hotels by Marriott.
How to prepare for a job interview at DHMH - Front Desk
✨Know the Brand
Before your interview, take some time to research Delta Hotels by Marriott. Understand their values, culture, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role requires at least a year of customer service experience, prepare specific examples from your past jobs where you went above and beyond for a guest or resolved a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Teamwork
Delta Hotels values a great team dynamic, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment. This will demonstrate that you’re not just a great individual contributor but also a team player.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about training opportunities or how the team celebrates successes. This shows you’re engaged and serious about your potential future with them.