At a Glance
- Tasks: Provide relaxing beauty treatments and ensure guests feel at ease.
- Company: A luxurious spa within a vibrant hotel environment.
- Benefits: Competitive salary, training opportunities, and a friendly team atmosphere.
- Other info: Opportunity for career growth in a collaborative and supportive setting.
- Why this job: Join a dynamic team and help guests unwind while enhancing your skills.
- Qualifications: Experience in beauty treatments and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Our spa therapists specialise in providing relaxing and revitalising health & beauty treatments to guests. As part of the role you will host a blend of guests & leisure visitors.
What do we expect from you:
- Provide a warm welcome to guests and professionally converse with them to ensure that they are at ease.
- Maintain up to date knowledge of products and services to promote and answer guest queries.
- Provide a range of beauty treatments for members, hotel guests and visitors and administer treatments in a professional, friendly manner regardless of gender.
- Maximise opportunities for upselling, including retail products, to contribute to departmental profitability.
- Upsell products and services of the Spa and wider Hotel.
- Proactively secure bookings into the booking system and confirm details with guests as necessary.
- Maintain, monitor and order stock, with accurate record keeping within the relevant system.
- Maintain cleanliness of the salon at all times.
- Foster an environment of teamwork and collaboration within the Spa and wider Hotel.
- Use effective communication skills within the Spa and wider Hotel.
- Report immediately any inappropriate guest behaviour.
- Ensure all areas of the salon fully comply with all relevant Health & Safety regulations.
- Complete closing duties as required including cash handling/banking in line with policy.
- Undertake regular training and development as necessary.
- Report any maintenance or security issues to supervisors.
Spa Therapist in Walkden employer: DHM Worsley - Spa
Contact Detail:
DHM Worsley - Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Walkden
✨Tip Number 1
Get to know the spa and hotel vibe! Before your interview, spend some time researching the place. Understand their treatments, products, and overall atmosphere. This way, you can chat confidently about how you can contribute to their team.
✨Tip Number 2
Practice your people skills! As a Spa Therapist, you'll be interacting with guests all day. Role-play with a friend or family member to get comfortable with welcoming guests and discussing treatments. The more relaxed you are, the more at ease your guests will feel!
✨Tip Number 3
Show off your upselling skills! Think of ways you can promote products and services during your interview. Maybe prepare a few examples of how you've successfully upsold in the past. It’ll show that you’re not just about providing treatments but also boosting the spa's profitability.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets noticed. So, get your application in and let’s get you on board!
We think you need these skills to ace Spa Therapist in Walkden
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for beauty treatments and guest care. A warm and friendly tone can go a long way in making a great first impression.
Highlight Relevant Experience: Make sure to showcase any previous experience you have in the spa or beauty industry. Whether it’s specific treatments you’ve mastered or customer service skills you've honed, we want to know how your background aligns with what we do at StudySmarter.
Be Detail-Oriented: Pay attention to the details in your application. From spelling and grammar to ensuring you’ve answered all questions thoroughly, a polished application shows us that you’re professional and take pride in your work. Remember, we love a tidy presentation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at DHM Worsley - Spa
✨Know Your Treatments
Make sure you brush up on the various beauty treatments you’ll be expected to provide. Familiarise yourself with the products and services offered at the spa, so you can confidently discuss them during the interview. This shows your passion for the role and helps you answer any guest queries effectively.
✨Practice Your Communication Skills
Since you'll be interacting with a blend of guests and leisure visitors, practice how you would warmly welcome them and engage in conversation. Role-play with a friend or family member to ensure you come across as friendly and professional, making guests feel at ease right from the start.
✨Upselling Techniques
Prepare to discuss how you would approach upselling products and services. Think of examples from past experiences where you successfully promoted additional services or products. This will demonstrate your ability to contribute to the spa's profitability and show that you understand the importance of this aspect of the role.
✨Health & Safety Knowledge
Brush up on relevant Health & Safety regulations related to spa treatments. Be ready to discuss how you would maintain cleanliness and safety in the salon. Showing that you take these responsibilities seriously will reassure the interviewers that you are a responsible candidate.