At a Glance
- Tasks: Manage guest services and complete end-of-day reporting tasks at a prestigious hotel.
- Company: Breadsall Priory Marriott Hotel & Country Club, known for its welcoming atmosphere.
- Benefits: Discounted stays, food perks, wellness programmes, and free meals while on duty.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Join a dynamic team and enhance your hospitality skills in a supportive environment.
- Qualifications: Reliability, organisational skills, and a passion for guest service.
The predicted salary is between 22000 - 28000 £ per year.
As a Night Auditor at Breadsall Priory, you will play a key role in both administrative duties and guest service. The position is responsible for completing end‑of‑day reporting tasks while also ensuring that every guest feels welcomed, valued, and appreciated.
Main Responsibilities
- Complete end‑of‑day activities, including posting charges to accounts, running night audit backups, and rolling the date.
- Process all payment types such as room charges, cash, checks, debit, and credit transactions.
- Print contingency lists to maintain accurate records of all guests in case of emergency.
- Operate the telephone switchboard, including handling wake‑up call requests.
- Process guest check‑ins and check‑outs efficiently and professionally.
- Deliver excellent guest service by understanding needs, recommending suitable services, and building guest loyalty to Marriott.
- Ensure the accuracy and completion of folios, room changes, and credit approvals.
- Provide a quick, efficient, and friendly check‑in and departure experience.
- Comply with cash handling and credit policies and procedures.
- Complete nightly checklist tasks to ensure smooth hotel operations.
- Provide information to guests regarding hotel facilities, services, hours of operation, room locations, and rates.
- Follow room selling strategies, cancellation policies, and walk procedures.
- Handle messages and enquiries via the switchboard promptly and professionally.
- Be fully aware of Accident Reporting, Maintenance Fault, and Fire Safety procedures.
Benefits
- Discounted room rates for you, your friends, and your family worldwide.
- Discounts on food and beverages at Marriott hotels worldwide.
- Access to the Marriott Benefit Hub with discounts at many major brands.
- Personalised training and development opportunities.
- Wellness programmes.
- Free meals while on duty.
- Free use of the gym.
- Opportunities to earn more through company incentives.
- Retention and long‑service rewards.
- And much more!
The Person
- We offer endless opportunities for development and career progression, but we are looking for people who have:
- Passion and drive.
- Reliability and strong organisational skills.
- A willingness to learn.
- A warm, people‑oriented demeanour.
- A team‑first attitude.
- A positive outlook and outgoing personality.
- Flexibility, problem‑solving skills, and the ability to multi‑task.
Compensation: Competitive salary.
Night Auditor employer: DHM BREAD - Front Desk
At Breadsall Priory Marriott Hotel & Country Club, we pride ourselves on fostering a supportive and dynamic work environment where every Night Auditor is valued for their contributions. With competitive salaries, extensive training and development opportunities, and a range of employee benefits including discounted stays and meals, we ensure our team members thrive both personally and professionally. Join us in a culture that prioritises guest satisfaction and teamwork, all set within the stunning backdrop of our historic country club.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Practice your interview skills! Prepare for common questions related to guest service and administrative tasks. We suggest doing mock interviews with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm for the role shines through. Highlight your people-oriented demeanour and willingness to learn in your conversations.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind. It shows your appreciation and reinforces your interest in the Night Auditor position at Breadsall Priory.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your warm, people-oriented demeanour.
Tailor Your Application:Make sure to tailor your application to the Night Auditor role. Highlight your organisational skills and any relevant experience that showcases your ability to handle administrative duties and guest service effectively.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DHM BREAD - Front Desk
✨Know Your Numbers
As a Night Auditor, you'll be handling various transactions and reports. Brush up on your numerical skills and be ready to discuss how you manage end-of-day activities. Mention any experience with financial reporting or cash handling to show you're the right fit.
✨Showcase Your Guest Service Skills
This role is all about making guests feel valued. Prepare examples of how you've gone above and beyond for customers in previous jobs. Highlight your warm, people-oriented demeanour and how it contributes to guest loyalty.
✨Be Ready for Scenario Questions
Expect questions that test your problem-solving skills and ability to multi-task. Think of scenarios where you had to handle multiple requests at once or resolve a guest issue efficiently. Practising these will help you respond confidently.
✨Understand the Hotel's Operations
Familiarise yourself with the hotel's services, facilities, and policies. Being knowledgeable about Breadsall Priory Marriott Hotel & Country Club will impress the interviewers and show your genuine interest in the position.
