At a Glance
- Tasks: Welcome guests and ensure a fantastic dining experience while serving delicious food.
- Company: Join one of the world's leading hotel brands with a focus on hospitality.
- Benefits: Enjoy free meals, discounts, pension scheme, and career development opportunities.
- Other info: Great opportunities for career advancement within Marriott's global network.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: Customer service experience is a plus, but passion for hospitality is key.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‐workers are committed to a culture of respect and kindness.
What is in it for you
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People's Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety and Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
F&B Associate in Liverpool employer: DHLC -Food & Beverage
Join Marriott, a world-renowned hotel brand that prioritises exceptional hospitality and employee wellbeing. With a strong commitment to a culture of respect and kindness, we offer competitive salaries, comprehensive benefits including free meals on duty, and extensive career development opportunities within our global network. Experience a supportive work environment where your growth is nurtured, and enjoy unique perks like discounts on hotel stays across 140 countries.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Associate in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that F&B Associate role.
✨Tip Number 2
Show up in style! When you get an interview, dress the part and bring your best self. A professional appearance and a warm smile can make a lasting impression on your potential employers.
✨Tip Number 3
Prepare for the chat! Research the hotel brand and be ready to discuss how your experience aligns with their values. Show them you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Marriott!
We think you need these skills to ace F&B Associate in Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your customer service experience and any specific skills that align with the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Professional Yet Friendly:While we love a casual vibe, remember to keep your language professional. Use clear and polite language, as this reflects the warm and friendly demeanour we expect from our F&B Associates. A good balance will make your application stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at DHLC -Food & Beverage
✨Know the Brand
Before your interview, take some time to research the hotel brand and its values. Understanding their commitment to exceptional hospitality will help you align your answers with what they’re looking for. Show that you’re not just interested in any job, but specifically in being part of their team.
✨Practice Your Hospitality Skills
Since the role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a guest. Practising these scenarios will help you articulate your skills during the interview, making it clear that you’re ready to create memorable experiences.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to present yourself professionally during the interview. Dress smartly to show that you understand the importance of appearance in the hospitality industry. This sets a positive tone right from the start.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture or opportunities for career development within the company. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
