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- Tasks: Lead a team of drivers and manage transport operations for efficient deliveries.
- Company: Join a dynamic transport company focused on teamwork and customer satisfaction.
- Benefits: Enjoy flexible working, a generous pension scheme, and performance bonuses.
- Other info: Great opportunities for career growth and a supportive work environment.
- Why this job: Make a real impact in transport management while developing your leadership skills.
- Qualifications: Experience in transport or supply-chain roles; strong communication and IT skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Lead and manage a small team of drivers, allocating work, monitoring performance, and delivering team briefings.
- Plan and schedule transport operations, manually routing and sequencing deliveries to meet service and efficiency targets.
- Oversee fleet compliance, health & safety, and driver training, ensuring all vehicles and drivers meet legal, company, and customer standards.
- Coordinate fleet maintenance, including MOTs and servicing, and act as the primary point of contact for customer transport queries.
- Provide on-call cover as required, offering emergency support to drivers when needed.
Qualifications & Experience
- Experience working in a transport or supply-chain environment (e.g., a Transport Clerk/Admin) seeking greater responsibility.
- Understanding of Working Time Directive and drivers’ hours is advantageous.
- Strong customer service and communication skills, with confidence liaising with customers on-site and over the phone.
- IT-literate with good working knowledge of Microsoft Office; experience with SmartTime, Tachomaster, or LogicS advantageous but not essential.
- Hard-working, positive, proactive attitude; a strong team player who is hands-on, helpful, flexible, and willing to support all aspects of a small operation (from administration to customer meetings) to deliver an excellent customer experience.
Benefits
- Discretionary bonus based on performance.
- Flexible working patterns (available on request).
- Generous pension scheme: 8% employer contribution + 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes, and free mortgage advice.
Transport First Line Manager in Wakefield employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport First Line Manager in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport and supply-chain industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that First Line Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the Working Time Directive and drivers’ hours. We want you to feel confident discussing these topics, as they’re crucial for the role. Plus, it shows you’re serious about the position!
✨Tip Number 3
Show off your customer service skills during interviews! We know how important it is to liaise with customers effectively, so share examples of how you’ve handled queries or resolved issues in the past. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Transport First Line Manager in Wakefield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant transport or supply-chain experience, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Transport First Line Manager role. Mention specific examples of how you've led teams or improved operations in the past.
Show Off Your IT Skills: Since being IT-literate is key for this role, make sure to mention your proficiency with Microsoft Office and any other relevant software. If you’ve used tools like SmartTime or Tachomaster, give them a shout-out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at DHL
✨Know Your Transport Stuff
Brush up on your knowledge of transport operations and supply chain management. Be ready to discuss your experience in allocating work, monitoring performance, and any relevant software you've used, like SmartTime or Tachomaster.
✨Show Off Your People Skills
Since you'll be leading a team of drivers, it's crucial to demonstrate your strong communication and customer service skills. Prepare examples of how you've effectively liaised with customers or managed a team in the past.
✨Be Ready for Compliance Questions
Understand the legal standards around fleet compliance and health & safety. Expect questions about the Working Time Directive and drivers’ hours, so have some examples ready that show your awareness and adherence to these regulations.
✨Flexibility is Key
Highlight your proactive attitude and willingness to support all aspects of the operation. Share instances where you've gone above and beyond, whether it was covering for someone or stepping into a new role to ensure everything runs smoothly.