We're looking for an ambitious and people-focused Transport First Line Manager (FLM) to join our brand-new Bristol site, supporting our valued customer, Waitrose. This is a fantastic opportunity to be part of an industry-leading operation featuring excellent on-site facilities, including a modern gym and restaurant. You'll join a collaborative and supportive team where innovation, engagement and continuous improvement are at the heart of everything we do. As a Transport FLM, you'll play a pivotal role in leading our driver teams, ensuring operational excellence, compliance and safety while creating an engaging and positive working environment.
- Lead the day-to-day transport operation, ensuring all activities are delivered safely, efficiently and compliantly.
- Ensure full compliance with Operator Licence (O-Licence) requirements and transport legislation.
- Manage driver performance, engagement and wellbeing through regular communication, coaching and structured one-to-one meetings.
- Ensure all drivers have the appropriate training, tools and support to perform their roles successfully.
- Monitor vehicle compliance, ensuring defects are reported and resolved promptly.
- Drive a strong safety culture by maintaining the highest standards of health, safety and compliance.
- Develop, motivate and inspire your team to achieve operational and customer excellence.
- Analyse operational performance and identify opportunities for continuous improvement.
- Work closely with colleagues and utilise Waitrose WMS and transport systems to support operational success.
A positive, proactive leadership style with the ability to engage and motivate teams. - Experience in a transport, logistics or operational leadership role is desirable.
- Strong coaching, mentoring and people management skills.
- Excellent organisational, planning and problem-solving abilities.
- A hands‑on approach with a willingness to support the operation when required.
- Good IT skills, including experience with WMS systems and Microsoft Office applications.
- A commitment to delivering high standards of service, safety and compliance.
DHL Supply Chain is the global leader in supply chain management, employing over 188,000 people across more than 50 countries. We partner with some of the world's most recognisable brands, delivering innovative logistics solutions across sectors including retail, automotive, healthcare and consumer goods.
Building an Inclusive Workplace At DHL, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be themselves. We celebrate diverse perspectives, skills and experiences and believe they help us deliver better outcomes for our customers and colleagues.
Why Join DHL Supply Chain?
- Free on-site parking
- Modern on-site restaurant with app-based food ordering and takeaway options
- 25 days annual leave plus the option to purchase additional holiday
- Discretionary performance‑related bonus
- Flexible working conversations welcomed
- Generous pension scheme with 8% employer contribution and 4% employee contribution
- Free confidential 24/7 GP service
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
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Transport FLM employer: DHL
DHL Express is an excellent employer that fosters a dynamic work culture where innovation and collaboration thrive. As a Graduate Finance Automation & Analytics Analyst, you will benefit from comprehensive training and development opportunities, enabling you to enhance your technical skills while contributing to impactful projects. Located in the UK, our team enjoys a supportive environment that values employee growth and offers unique advantages such as access to cutting-edge technology and a commitment to work-life balance.
