At a Glance
- Tasks: Drive growth and deepen partnerships with major customers in a dynamic, remote role.
- Company: Join DHL Supply Chain, a market leader shaping the future of logistics.
- Benefits: Enjoy competitive salary, private medical insurance, and generous annual leave.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a tangible impact while building meaningful customer relationships.
- Qualifications: Proven track record in account development and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Location: DHL Supply Chain - UK & Ireland – remote role but with travel requirements to sites as required.
Drive growth. Deepen partnerships. Deliver impact. Are you a commercially driven relationship builder who thrives on unlocking growth within major customers? Do you bring energy, curiosity, and a relentless focus on delivering value? If so, we want to hear from you.
We’re looking for a Customer Account Development Director to join our Consumer & Convenience sector, taking ownership of accelerating growth across a portfolio of key accounts: strengthening partnerships, identifying new opportunities, and turning insight into action.
WHAT YOU’LL DO
- Drive profitable growth across strategic customer accounts by identifying and converting new opportunities
- Build deep, trusted relationships with senior customer stakeholders and internal teams
- Shape and execute account development plans aligned to customer ambitions and DHL capabilities
- Spot unmet needs and emerging trends, turning them into compelling, value-led propositions
- Collaborate cross-functionally (operations, solutions, finance) to deliver seamless customer outcomes
- Bring energy and momentum to every interaction, internally and externally
WHAT YOU’LL BRING
- Proven track record in account development, commercial growth, or business development
- Strong ability to influence, engage and challenge constructively at senior levels
- A natural connector and storyteller, able to translate customer needs into impactful solutions
- Commercial acumen with a focus on value creation, not just activity
- High levels of drive, ownership, and resilience
- Experience in logistics, supply chain, FMCG, or retail environments (advantageous)
Why DHL Supply Chain?
- Be part of a market leader shaping the future of supply chain
- Work with iconic brands and complex, high-value partnerships
- Join a team that values energy, collaboration, and ambition
- Opportunity to make a tangible commercial impact without direct line management responsibility
- A culture that empowers you to own outcomes and grow your career
Who thrives here
- Curious – always looking for the next opportunity
- Credible – trusted by customers and colleagues alike
- Commercially sharp – focused on outcomes and impact
- Relentless – in pursuit of results and customer success
If you’re ready to take ownership of growth, build meaningful customer partnerships, and make your mark in a fast-moving, high-impact environment, we’d love to hear from you.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles
- Private Medical Insurance
- 26 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We’re happy to talk about flexible working – just ask about alternative patterns
- Generous pension with up to 8% employer contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Strategic Account Growth Director – Remote employer: DHL
DHL Supply Chain is an exceptional employer that champions a culture of collaboration, energy, and ambition, making it an ideal place for professionals eager to drive growth and build meaningful partnerships. With a focus on employee empowerment, generous benefits including private medical insurance, flexible working options, and a robust pension scheme, team members are encouraged to take ownership of their careers while making a tangible impact in the dynamic supply chain sector. Join us to work with iconic brands and unlock your potential in a supportive environment that values curiosity and results.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Growth Director – Remote
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meet-ups. Building relationships can open doors to opportunities that aren’t advertised.
✨Show Your Passion
When you get the chance to chat with potential employers, let your enthusiasm shine through! Talk about what excites you about the role and how you can drive growth for their business.
✨Prepare for the Interview
Do your homework on the company and its customers. Be ready to discuss how you can identify new opportunities and strengthen partnerships. Tailor your examples to show you understand their needs.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Strategic Account Growth Director – Remote
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Account Growth Director role. Highlight your experience in account development and commercial growth, and show how your skills align with what we’re looking for at DHL Supply Chain.
Showcase Your Relationship-Building Skills:We want to see how you’ve built deep, trusted relationships in your previous roles. Use specific examples to demonstrate your ability to connect with senior stakeholders and turn insights into action. This is key for us!
Emphasise Your Commercial Acumen:Don’t just list your past roles; explain how you’ve created value in those positions. We’re looking for candidates who are commercially sharp and focused on outcomes, so make sure to highlight your achievements in driving growth.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at DHL
✨Know Your Numbers
Before the interview, brush up on your key achievements in account development and commercial growth. Be ready to share specific metrics that demonstrate your impact, like revenue growth percentages or successful partnerships you've built. This will show your potential employer that you can deliver tangible results.
✨Master the Art of Storytelling
As a natural connector and storyteller, prepare to share compelling narratives about how you've turned customer needs into impactful solutions. Use the STAR method (Situation, Task, Action, Result) to structure your stories, making them relatable and memorable for the interviewers.
✨Research and Relate
Dive deep into DHL Supply Chain's values, recent projects, and their approach to customer partnerships. Relate your experiences to their goals, especially around driving growth and delivering value. This shows that you're not just interested in the role but are genuinely invested in their mission.
✨Show Your Curiosity
During the interview, ask insightful questions about the company's future plans, challenges they face in the Consumer & Convenience sector, and how they measure success. This demonstrates your curiosity and eagerness to contribute to their growth, aligning perfectly with the qualities they seek.
