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- Tasks: Manage warehouse operations and ensure timely parcel deliveries in a fast-paced environment.
- Company: Join DHL eCommerce UK, a Top Employer 2024, known for its excellent workplace culture.
- Benefits: Enjoy perks like restaurant discounts, healthcare, pension plans, and enhanced family leave.
- Why this job: Be part of a dynamic team where your contributions directly impact customer satisfaction and efficiency.
- Qualifications: 1 year of supervisory experience and strong communication skills are essential.
- Other info: DHL values diversity and offers career development opportunities for all employees.
The predicted salary is between 30000 - 42000 £ per year.
Contract Type: Permanent - 45 hours per week
Location: Dinnington
Shift: Days
Why choose DHL eCommerce UK? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more, as well as pension, enhanced family leave, childcare discounts, employee assistance programme and more!
About the role: This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the operation in accordance with the individual work area requirements. You will need a strong work ethic and real attention to detail. It’s a physical job, in a busy warehouse hub that’s always working at full speed, so you’ll be on the go throughout your shift. Whatever task you’re performing, your attention to detail will make sure every parcel gets to its customer right on time.
Key Role Responsibilities:
- Management & Reconciliation of warehouse (deliveries, Holdbay etc)
- Efficient Management of any bulk/return deliveries with C&D and LGV fleet
- Support Bulk Collection Customer Planning
- Support LGV Transport rules & regulations
- When required assist the Site /Operations Manager in all aspects of Site management
- Effective deployment of all operational resource in accordance with the work area requirements
- KPI targets are achieved or exceeded in accordance with the work area requirements
- Control of Agency workers, ensuring compliance with statutory requirements
- Ensure daily communication takes place between shifts, to ensure that an accurate 'hand over' process is in place
The ideal candidate will have:
- Minimum of 1 year working in a comparable or acting supervisory role
- Knowledge of resource management and deployment
- Excellent communicator able to provide, receive and implement operational information and instruction
- Good IT skills
What about career development? We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next? If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.
Our approach to Diversity and Inclusion: As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees feel that they can bring their true selves to work every day. We are committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
Shift Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Shift Manager at DHL eCommerce UK. Understanding the nuances of warehouse operations and traffic management will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your experience in resource management and deployment. Be prepared to discuss specific examples where you've successfully managed teams or resources in a fast-paced environment, as this is crucial for the role.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've effectively communicated operational information in previous roles. This will be key in demonstrating your fit for the position.
✨Tip Number 4
Research DHL eCommerce UK's commitment to diversity and inclusion. Being able to speak about how you align with their values can set you apart and show that you're a good cultural fit for the company.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles or warehouse management. Emphasise your ability to manage resources and communicate effectively, as these are key skills for the Shift Manager position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your work ethic, attention to detail, and any relevant achievements in previous roles. Show enthusiasm for working at DHL eCommerce UK and how you align with their values.
Highlight Relevant Skills: In your application, clearly outline your IT skills and any experience with KPI management or operational resource deployment. These are crucial for the role and should be front and centre in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Shift Manager role.
How to prepare for a job interview at DHL
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. This will show that you have the necessary skills for the role.
✨Understand the Operations
Familiarise yourself with the logistics and operations of a warehouse environment. Knowing how traffic flows within sortation areas and the importance of KPIs will help you answer questions confidently and show your genuine interest in the role.
✨Communicate Clearly
Effective communication is key in this role. Be prepared to discuss how you would ensure clear communication between shifts and how you would handle any operational issues. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Highlight Your Attention to Detail
Since the job requires a strong attention to detail, think of specific instances where your meticulousness has led to successful outcomes. Sharing these examples will illustrate your capability to ensure every parcel reaches its customer on time.
