Sector Business Development Manager - Consumer and Retail

Location: Manchester, England, United Kingdom Category: Sales and Business Development Who is DHL Global Forwarding? DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight. Our Values Every day we are guided by our values: Passion , Entrepreneurship , Excellence and Teamwork . We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work , because we are specialists in providing Excellence, Simply Delivered . In addition to our values, we promote an open and honest feedback culture based on Respect identify short, medium and long term targets. Work with DHL product and station teams to provide innovative and profitable solutions that solve customer challenges / issues. Proactively develop current service offerings and continuously strive to ensure DHL meets its customer’s expectations. Strategic Business Development Managers are responsible for finding new business for DGF UK. This is achieved by pipeline development within a group of pre‑identified prospects. Duties will be selected from the following list of activities: Formulate and present strategies that will grow and develop new business. Ensure all relevant RFQs are actioned in a professional and timely manner. Meet agreed KPIs for business development activity, including use of in‑house systems. Produce and analyse management reports and attend management meetings. Together with the team Input in to the formulation and execution of Win Plans Manage, participate and lead meetings that achieve new business results. Ensure compliance with statutory and company regulations and policies. The role is largely about new business development, in the sector Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti‑corruption Contribute to the First Choice continuous improvement program Skills and Experience: Able to find and develop business from new and existing customers Proven solution design and problem solving skills Excellent negotiation skills Strong presentation skills Good networking and influencing skills In‑depth understanding of the Freight Forwarding Industry Ability to balance conflicting priorities IT - generalist knowledge - MS Word, Excel, PowerPoint, CRM etc. Requirement to travel internationally when justified by business development 10 years forwarding and or relevant transport, supply chain, logistical experience including demonstrable experience in customer facing roles. Significant knowledge of the different transportation modes for both import and export. Post Graduate or Equivalent preferred but not essential Benefits: A competitive salary Generous holiday entitlement Pension scheme which includes life assurance Access to professional employee assistance and wellbeing programme A competitive package of voluntary benefits including retail, entertainment, discounted gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts Training and Development opportunities with a strong focus on internal promotion HOURS/SHIFT PATTERN: 37.5 hours per week, Monday to Friday REPORTS TO: Head of Consumer