At a Glance
- Tasks: Lead the control room, optimise resource planning, and ensure seamless service delivery.
- Company: Join DHL Supply Chain, a global leader in supply chain management.
- Benefits: Enjoy free parking, 25 days leave, and a generous pension scheme.
- Other info: Inclusive workplace with excellent career growth opportunities.
- Why this job: Be at the heart of operations, driving innovation in a tech-driven environment.
- Qualifications: Experience in warehouse operations and strong analytical skills required.
The predicted salary is between 40000 - 50000 € per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Location: Milton Keynes
Grade: RCS. L
Shift patterns: Monday-Friday. Day time hours (08:00-16:00)
Contract Type: Permanent (Full-Time)
At DHL Supply Chain, we're redefining digital logistics through innovation, data, and operational excellence. As we continue to strengthen our cutting-edge Digital Centre in Milton Keynes, we're looking for a driven and experienced Planning Control Room Manager to take ownership of our control room function-leading real‑time decision‑making, optimising resource planning, and ensuring seamless service delivery across our operation.
This is a pivotal leadership role where you'll sit at the heart of our operation, coordinating activity, managing performance, and empowering your team to deliver world‑class service in a fast‑paced, technology‑driven environment.
A typical day may involve:
- Maximising the performance of the operation by ensuring accurate, detailed planning information to enable the operation to direct the daily, weekly and monthly activities and identify any potential shortfalls.
- Managing a team to monitor and track all KPI's against plan, providing timely and accurate reports in all areas including planned and flex hours, performance levels.
- Accountable for producing accurate, detailed planning information and volume plans.
- Planning, allocating, co‑ordinating and adjusting staff levels to meet operational requirements in line with defined budgets.
- Supporting in driving a continuous improvement culture within the operation.
- Scheduling of rota's and work patterns in line with Working Time Directive guidelines.
- Carrying out ad hoc projects that both improve and advance the depot planning processes.
- Communicating and liaising with on‑site agency management to support shortfalls or surplus of hours requirement.
This role would suit people who have:
- Previous experience within a warehouse environment is essential.
- 3PL experience would be desirable.
- Technical understanding of operations with technical abilities around systems (Excel, Co Pilot, Manhattan & Red Prairie, Chronos, Power BI).
- Resource planning background.
- Project management would be beneficial.
- Excellent communication skills - Verbal and written.
- Analytical skills.
Why join us?
- Free parking and on‑site canteen.
- 25 days annual leave.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Who we are:
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an inclusive workplace:
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
Planning Control Room Manager employer: DHL
At DHL Supply Chain, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters innovation and operational excellence. Our commitment to employee growth is evident through comprehensive training opportunities, a supportive culture, and a generous benefits package including 25 days of annual leave, a robust pension scheme, and access to free GP consultations. Join us to be part of a diverse team where your contributions are valued, and you can thrive in a technology-driven landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Control Room Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at DHL. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to planning and resource management. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Show off your tech skills! Since this role involves systems like Excel and Power BI, be ready to discuss how you've used these tools in past roles. We want to see your analytical side shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Planning Control Room Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Planning Control Room Manager role. Highlight your experience in resource planning and any relevant technical skills, like your proficiency with Excel or Power BI. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit. Don’t forget to mention your leadership skills and how you can contribute to our continuous improvement culture.
Showcase Your Achievements:When detailing your work history, focus on specific achievements rather than just duties. Use numbers and examples to demonstrate how you've optimised operations or improved performance in past roles. We love seeing concrete results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at DHL
✨Know Your Numbers
As a Planning Control Room Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to the role and be ready to discuss how you've used data to drive decisions in past positions.
✨Showcase Your Leadership Style
This role is all about managing a team effectively. Prepare examples of how you've empowered your team in previous roles, especially in fast-paced environments. Think about specific situations where your leadership made a difference.
✨Familiarise Yourself with the Tech
DHL uses various systems like Excel, Co Pilot, and Power BI. Make sure you’re comfortable discussing your experience with these tools. If you’ve worked with similar software, highlight that too!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to adjust resource planning or manage unexpected shortfalls. Be ready to explain your thought process and the outcomes.
