DHL Pensions UK is responsible for handling UK-related pension topics, including administration and payment of benefits for past and current employees, retirees, and their dependents. We are currently seeking a DC Pensions Administrator to join our team., As a Pensions Administrator, you will be responsible for the day-to-day administration and call logging of DC member and 3rd party enquiries., * Assist with the administration of the Company’s DC pension schemes, including online enquiries, scanning of completed case work, call logging, and printing of email enquiries.
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Support the calculation and payment of benefits, referring non-standard cases to senior administrators.
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Handle correspondence, email, and telephone enquiries from scheme members and third-party institutions.
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Assist with specialist project work as required.
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Follow documented workflow procedures and undertake general checking and peer review responsibilities.
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Maintain and develop personal knowledge and skills relevant to the role’s responsibilities.
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Ensure accuracy and quality of work, complying with company procedures and industry regulations.
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Achieve set targets within internal service level agreements.
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Collaborate proactively with team members to ensure successful delivery of pension administration services.
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GCSE/O-Level grade C or above in Maths and English.
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Work experience in pensions is desirable.
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2-3 years of work experience, ideally in customer service or pensions.
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Attention to detail and a high degree of accuracy.
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IT literate and numerate.
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Ability to work as part of a team.
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Strong interpersonal skills.
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Opportunity to work for the world’s largest logistics company.
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International and virtual working environment.
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Flexibility and opportunities for learning and development.
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Competitive compensation and benefits.
Contact Detail:
DHL Recruiting Team
