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- Tasks: Lead a team to manage daily logistics and ensure smooth warehouse operations.
- Company: Join DHL, a top global supply chain leader known for innovation and excellence.
- Benefits: Enjoy perks like 24/7 GP service, discounts, loans, and employee support.
- Why this job: Be part of a dynamic team that impacts everyday life and drives efficiency.
- Qualifications: Experience in warehouse management and knowledge of supply chain practices preferred.
- Other info: Diversity and inclusion are at our core; we value every talent.
The predicted salary is between 36000 - 60000 £ per year.
Contract Type: Permanent (Full-Time)
Shift patterns: Any 5 out of 7
Shift times: Rotating 0600 - 1400 and 1400 - 2200.
Location: Stoke-On-Trent (ST4 4EX)
DHL, an award-winning leading supply chain business is seeking a Warehouse Shift Manager to play a vital role coordinating our daily logistics requirements. To succeed in this role, you should have a comprehensive knowledge of supply chain management practices and a demonstrative understanding of warehouse procedures, including the storage and dispatch of volume orders and goods.
WHAT DOES THE ROLE ENTAIL?
- To directly assist operational management by initiating, monitoring and reporting on the effectiveness of all warehousing activities and staff performance of your designated shift.
- Being responsible for the whole depot during your shift, including H&S, Budgets, KPI's, and Productivity.
- To manage and implement productivity by communicating job expectations to direct line reports, monitoring stock movement and control, whilst ensuring that all deadlines are safely met within allocated time frames and always maintaining standards of excellence.
- Directly managing a team of 6 First Line Managers including disciplinaries, performance management and 121's.
- To track and trace orders using a digital in-house tracking software system, ensuring that records are maintained and kept at optimum level.
- To monitor recruitment levels and initiate staff training as required, keeping up-to-date records in line with company policies.
WHAT DO WE NEED FROM YOU?
We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:
- Previous and practical experience as a shift manager within a Warehouse/Supply Chain environment.
- Comprehensive knowledge of supply chain practices.
- Experience working with challenging KPI's and Continuous Improvement.
- Computer literate with a practical knowledge of logistics software packages.
- Excellent organisational and problem-solving skills, with the ability to manage, organise and train direct reports.
- A recognised qualification in Supply Chain Management or Logistics will be preferred and well-received.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service.
- Hundreds of discounts (including retail, childcare + gym).
- Affordable loans & enhanced pension scheme.
- 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.
Operations Shift Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Shift Manager
✨Tip Number 1
Familiarise yourself with the specific logistics software mentioned in the job description. If you have experience with similar systems, be ready to discuss how you can quickly adapt and leverage your skills to improve efficiency.
✨Tip Number 2
Brush up on your knowledge of supply chain management practices and warehouse procedures. Being able to speak confidently about these topics during your interview will demonstrate your expertise and commitment to the role.
✨Tip Number 3
Prepare examples of how you've successfully managed teams and improved KPIs in previous roles. Highlighting your leadership skills and problem-solving abilities will show that you're ready to take on the responsibilities of an Operations Shift Manager.
✨Tip Number 4
Research DHL's approach to diversity and inclusion. Being knowledgeable about their values and initiatives can help you align your answers with their company culture during the interview process.
We think you need these skills to ace Operations Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a shift manager in a warehouse or supply chain environment. Emphasise your knowledge of supply chain practices and any achievements related to KPIs and continuous improvement.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities and requirements mentioned in the job description. Use examples from your past experience to demonstrate how you meet their needs, particularly in managing teams and improving productivity.
Showcase Your Skills: In your application, clearly outline your organisational and problem-solving skills. Mention any logistics software you are familiar with and how you have used it to track orders or manage stock effectively.
Highlight Continuous Improvement Experience: If you have experience working with challenging KPIs or implementing continuous improvement strategies, make sure to include this in your application. Provide specific examples of how you have successfully managed these aspects in previous roles.
How to prepare for a job interview at DHL
✨Know Your Supply Chain Basics
Make sure you brush up on your knowledge of supply chain management practices. Be prepared to discuss how these practices apply to warehouse operations, as this will show your understanding of the role and its requirements.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, including handling performance issues and motivating staff. This will highlight your capability to manage and inspire your direct reports.
✨Familiarise Yourself with KPIs
Understand the key performance indicators relevant to warehouse operations. Be ready to discuss how you've worked with challenging KPIs in previous roles and any strategies you've implemented for continuous improvement.
✨Showcase Problem-Solving Abilities
Prepare to share specific examples of challenges you've faced in a warehouse or supply chain environment and how you resolved them. This will demonstrate your organisational skills and ability to think on your feet, which are crucial for this role.