Operations First Line Manager (Nights)
Operations First Line Manager (Nights)

Operations First Line Manager (Nights)

Stoke-on-Trent Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in managing warehouse operations and logistics every night.
  • Company: Join DHL, the global leader in supply chain management, keeping the world moving.
  • Benefits: Enjoy competitive pay, 24/7 GP service, discounts, loans, and enhanced pension schemes.
  • Why this job: Be part of a dynamic team with a focus on performance and growth in a diverse environment.
  • Qualifications: Experience in management, strong communication skills, and a background in supply chain preferred.
  • Other info: Work nights from 10 PM to 6 AM, with opportunities for career advancement.

The predicted salary is between 30000 - 42000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Position: First Line Manager

Location: Stoke On Trent - ST4 4EX

Contract Type: Permanent (Full-Time)

Shift pattern: Any 5 out of 7. Shift Times: Nights, 2200 - 0600.

DHL, an award-winning leading supply chain business, is seeking a First Line Manager - Warehouse to play a vital role coordinating our daily logistics requirements.

WHAT DOES THE ROLE ENTAIL?

  • Managing Performance of Areas within the Business
  • Reviewing Resourcing Levels to meet Business Needs
  • Monitoring KPI's and SLA's
  • Following Company Policies and Procedures
  • Responsible for a Team of up to 25

WHAT DO WE NEED FROM YOU?

  • Experience in a Similar Role
  • People Management Skills
  • Computer Literacy
  • Analytically Minded
  • Great Communication Skills
  • A recognised qualification in Supply Chain Management or Logistics will be well received.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

  • Free confidential 24/7 GP Service
  • Hundreds of discounts (including Retail, Childcare + Gym)
  • Affordable loans & Enhanced Pension Scheme
  • 24/7 employee support service for you (+ family) with access to free counselling and much more.

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

Operations First Line Manager (Nights) employer: DHL

DHL is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and growth. With competitive pay rates and an award-winning benefits package, including 24/7 GP services and extensive discounts, employees are supported both personally and professionally. Located in Stoke On Trent, this role as Operations First Line Manager provides a unique opportunity to lead a dedicated team in a globally recognised supply chain business, ensuring meaningful contributions to everyday logistics.
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Contact Detail:

DHL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations First Line Manager (Nights)

✨Tip Number 1

Familiarise yourself with the specific logistics and supply chain practices that DHL employs. Understanding their operational procedures will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of DHL, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.

✨Tip Number 3

Prepare to discuss your experience in managing teams and performance metrics. Be ready to share specific examples of how you've successfully led teams in a warehouse or logistics environment, as this will highlight your suitability for the role.

✨Tip Number 4

Showcase your analytical skills by being prepared to discuss how you've used data to improve operations in previous roles. This could involve monitoring KPIs or optimising processes, which are crucial aspects of the First Line Manager position.

We think you need these skills to ace Operations First Line Manager (Nights)

People Management Skills
Performance Management
Supply Chain Knowledge
Warehouse Procedures Understanding
Logistics Coordination
Analytical Skills
Communication Skills
Computer Literacy
KPI Monitoring
SLA Management
Team Leadership
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a First Line Manager in a warehouse setting. Familiarise yourself with supply chain supervisory practices and warehouse procedures to tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in similar roles, particularly focusing on people management skills and your ability to monitor KPIs and SLAs. Use specific examples to demonstrate your capabilities.

Showcase Your Skills: Make sure to highlight your computer literacy and analytical mindset in your application. Mention any relevant qualifications in Supply Chain Management or Logistics, as these will strengthen your candidacy.

Craft a Compelling Cover Letter: Write a tailored cover letter that reflects your understanding of the company’s values and your enthusiasm for the role. Address how your skills and experiences align with the job requirements and why you want to work for DHL.

How to prepare for a job interview at DHL

✨Showcase Your People Management Skills

As a First Line Manager, you'll be responsible for leading a team of up to 25 people. Be prepared to discuss your experience in managing teams, resolving conflicts, and motivating staff. Share specific examples of how you've successfully led a team in the past.

✨Demonstrate Your Knowledge of Supply Chain Practices

Make sure you have a solid understanding of supply chain supervisory practices and warehouse procedures. Brush up on key concepts related to storing goods and dispatching orders, as well as any relevant KPIs and SLAs that are important in the logistics sector.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your analytical thinking and problem-solving skills. Think about potential challenges you might encounter in the role and how you would address them, particularly in a night shift environment.

✨Highlight Your Computer Literacy

Since the role requires computer literacy, be ready to discuss your experience with relevant software and systems used in supply chain management. If you have experience with data analysis tools or warehouse management systems, make sure to mention those.

Operations First Line Manager (Nights)
DHL
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  • Operations First Line Manager (Nights)

    Stoke-on-Trent
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-06-25

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    DHL

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