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- Tasks: Manage customer accounts and resolve operational issues daily.
- Company: Join DHL, a top global supply chain leader with a commitment to diversity.
- Benefits: Enjoy 24/7 GP access, discounts, loans, and family support services.
- Why this job: Be part of a dynamic team that impacts everyday life positively.
- Qualifications: Experience in supply chain and a proactive attitude are key.
- Other info: Full-time role based in Liverpool, Monday to Friday.
The predicted salary is between 36000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age-inclusive jobs board.
Pay Rate: £42,000 – £47,000
Grade: K
Contract Type: Permanent (Full-Time)
Shift patterns: Monday – Friday Office hours
Location: Liverpool – L11 0JA
DHL, an award-winning leading supply chain business, is seeking an Operations Account Manager to play a vital role in coordinating our daily warehouse and distribution requirements.
WHAT DOES THE ROLE ENTAIL?
- Develop and leverage constructive relationships within assigned accounts
- Act as the key contact for customers on a local level
- Coordinate the resolution of operational issues and push for process improvements
- Develop local strategies and plans for assigned accounts
WHAT DO WE NEED FROM YOU?
We\’d love to hear from you if you have the following experience, but don\’t hesitate to apply if you don\’t tick every box— we\’re great at spotting talent and potential in everyone:
- Understanding of Supply Chain in the UK
- Experience working in a matrix organization with complex processes and procedures
- Understanding of consumer customer requirements and pressures
- A self-starter with a positive attitude, capable of working on own initiative
WHY CHOOSE US?
In addition to competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare, gym)
- Affordable loans & an enhanced pension scheme
- 24/7 employee support service for you and your family, with access to free counselling and more: https://careers.dhl.com/global/en/dsc-benefits
OUR APPROACH TO DIVERSITY & INCLUSION
We ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management, keeping the world moving. Our expert teams work together to deliver for our customers across industries including retail, automotive, healthcare, and more, enabling them to serve their customers effectively.
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Operations Account Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Account Manager
✨Tip Number 1
Familiarise yourself with the supply chain landscape in the UK. Understanding the nuances of local operations and customer requirements will help you stand out as a candidate who can hit the ground running.
✨Tip Number 2
Network with professionals in the logistics and supply chain industry. Attend relevant events or join online forums to connect with current employees at DHL or similar companies, which could provide valuable insights and potentially a referral.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully resolved operational issues in previous roles. This will show your ability to coordinate effectively and push for process improvements.
✨Tip Number 4
Research DHL's approach to diversity and inclusion. Being knowledgeable about their values and initiatives can help you align your application with their company culture, making you a more attractive candidate.
We think you need these skills to ace Operations Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Operations Account Manager. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in supply chain management or working within a matrix organisation. Use specific examples to demonstrate your understanding of consumer customer requirements.
Showcase Your Skills: Mention your ability to develop constructive relationships and coordinate operational issues. Provide examples of how you've successfully implemented process improvements in previous roles.
Personalise Your Application: Make your application stand out by personalising it for DHL. Research their values and mention how your positive attitude and self-starter mentality align with their company culture.
How to prepare for a job interview at DHL
✨Understand the Supply Chain Landscape
Familiarise yourself with the current trends and challenges in the UK supply chain sector. Being able to discuss these topics will show your knowledge and enthusiasm for the role.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. This is crucial for the Operations Account Manager position, as you'll need to coordinate effectively with customers.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific instances where you've resolved operational issues or implemented process improvements. Highlighting your proactive approach will resonate well with the interviewers.
✨Exhibit a Self-Starter Attitude
Share experiences that demonstrate your initiative and ability to work independently. Employers value candidates who can take charge and drive results without constant supervision.
