At a Glance
- Tasks: Lead product ownership for innovative insurance technology solutions and manage product backlogs.
- Company: Join DHL, the world's leading logistics provider with a strong purpose.
- Benefits: Competitive salary, flexible work environment, and opportunities for personal growth.
- Other info: Dynamic international team with excellent career advancement opportunities.
- Why this job: Make a real impact in the insurance sector while working with a global leader.
- Qualifications: 12+ years in product ownership with strong insurance domain expertise required.
The predicted salary is between 70000 - 90000 £ per year.
About DHL and IRM: DHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company’s employees, assets and liabilities and to meet its contractual obligations to customers across the group.
Job Purpose: The Lead Product Owner is responsible for end-to-end ownership of functional product scope across IRM technology initiatives. The role defines, manages, and prioritises requirements, user stories, product backlogs, and the overall transformation vision to deliver high-quality, business-aligned technology solutions. Acting as the key interface between business stakeholders, operations, architecture, and technology delivery teams, the role ensures that underwriting, claims, policy, and regulatory requirements are effectively translated into actionable epics, user stories, and deliverable outcomes. The role brings deep insurance domain expertise and contributes to domain-level solution design and architecture alignment, ensuring solutions are scalable, compliant, and aligned with IRM operating models and enterprise standards.
Key Responsibilities:
- Lead and guide business analysts and requirements teams, ensuring effective prioritisation of the IRM T-A-T (Technology, Architecture and Transformation) backlog
- Own and manage the product backlog, ensuring prioritisation is aligned with business value, strategic objectives, and IRM roadmap
- Lead backlog refinement, grooming sessions, sprint planning, and other Agile ceremonies
- Gather, define, and validate business and operational requirements in close collaboration with IRM stakeholders
- Translate business needs into clear epics, user stories, and well-defined acceptance criteria
- Lead workshops and stakeholder sessions to define scope, clarify requirements, and shape solution direction
- Act as the primary interface between business, architecture, and technology delivery teams
- Contribute to domain architecture discussions, ensuring alignment between business processes, data flows, and target architecture
- Ensure solutions align with IRM domain models (claims, underwriting, policy) and enterprise architecture principles
- Collaborate closely with architects and engineers to validate solution feasibility and design integrity
- Maintain clear scope definition, requirements traceability, and change control across initiatives
- Validate delivered solutions against business requirements and acceptance criteria
- Ensure compliance with regulatory, risk, and insurance industry requirements across all solutions
- Identify risks, dependencies, and gaps, and proactively drive resolution
- Support UAT, release readiness, and business adoption activities
- Continuously improve product ownership practices, documentation standards, and delivery effectiveness
- Monitor industry, insurance, regulatory, and technology trends to inform roadmap and strategic recommendations
Qualifications & Key Requirements:
- Bachelor’s degree in Business, Technology, or related discipline (Master’s preferred)
- 12+ years of experience in product ownership, business analysis, or delivery roles
- Strong domain experience in insurance, risk management, or financial services (mandatory)
- Proven experience in backlog management, prioritisation, and product lifecycle ownership
- Strong capability in writing epics, user stories, and acceptance criteria
- Experience facilitating workshops and leading cross-functional stakeholder discussions
- Strong experience working in Agile / Scrum environments
- Exposure to solution architecture or technical design discussions is highly desirable
- Strong understanding of insurance processes (underwriting, claims, policy administration)
We offer:
- Great opportunity to work for the biggest logistics company in the world
- International and virtual environment
- Flexibility and great opportunity to learn
- Tempting Compensation and benefits
- Car / Car allowance
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
If this is something you would like to do, don’t hesitate and start your application.
Lead Product Owner (Insurance) employer: DHL
DHL Group is an exceptional employer, offering a dynamic and inclusive work environment where employees are empowered to connect people and improve lives. As a Lead Product Owner in Insurance & Risk Management, you will benefit from extensive personal and professional development opportunities, competitive compensation, and the chance to work within a global team that values innovation and collaboration. With a strong focus on employee growth and a commitment to diversity, DHL provides a unique platform for meaningful contributions in the logistics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Owner (Insurance)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like DHL). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like DHL. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Lead Product Owner (Insurance)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at DHL.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at DHL. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at DHL
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at DHL to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at DHL, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding DHL's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
