At a Glance
- Tasks: Support HR operations, enhance employee engagement, and provide expert guidance to managers.
- Company: Join DHL, a global leader in Supply Chain management with a dynamic team.
- Benefits: Competitive pay, 24/7 GP service, discounts, loans, and enhanced pension scheme.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Make a real impact on employee experience in a fast-paced environment.
- Qualifications: Previous HR experience and strong organisational skills required.
The predicted salary is between 35000 - 45000 £ per year.
Contract Type: Permanent
Location: Heathrow, London, (TW6 2GA)
Grade: RCS M
Site-based working
We're looking for a hands-on, confident HR Advisor to join a fast-paced, high-impact HR role at Heathrow Airport, supporting one of the UK's most dynamic cabin cleaning operations with c.1000 colleagues. This is an exciting opportunity to partner closely with line managers, providing expert guidance on employee relations and case management, using HR data to identify trends and deliver meaningful insights, and coaching leaders to build their people management capability. You'll play a key role in driving employee engagement, improving workforce performance, and creating a positive employee experience in a 24/7 operational environment where your influence and expertise will make a real difference every day.
An enhanced criminal record check is required for the role, including a 5-year UK work history.
With 37,000 employees in 400 operations across the UK & Ireland, we're part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry. From HR Business Partners to Compensation and Benefits and from Employee Relations to People Services, we've set ourselves up to serve our people, our customers and our business in the best way possible.
WHAT DOES THE ROLE ENTAIL?
- Support the HRBP/site leadership team to deliver the strategic business & HR plan, and support managers to develop people management capabilities.
- Support with employee satisfaction, performance, retention and effective communication at sites.
- Provide HR support to contribute to the overall success of the HR agenda in delivering a proactive and customer-focused HR service by providing effective support, guidance and advice to managers and colleagues on a wide variety of HR matters, such as employee relations, policy and process, recruitment and the delivery of key projects.
- Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements, to ensure consistency, accuracy and best practice.
- Support managers to develop and deliver solutions for workforce planning and management, including organisation design, forecasting resourcing needs, agency and identifying future talent requirements.
- Support the management of employee cases relating to disciplinary, grievance and sickness absence. This includes providing advice to managers on policy/procedure and legislation, support managers with Occupational Health, supporting formal investigations and hearings.
- Work in collaboration with managers on managing sickness, managing redeployment where appropriate, assisting colleagues back to work and working with managers to reduce sickness absence across the organisation.
- Provide accurate and timely data to the HRBP and managers to successfully deliver HR processes.
WHAT DO WE NEED FROM YOU?
We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:
- Previous HR experience (Essential)
- Case management experience (Essential)
- Strong organisational skills (Essential)
- Experience within a logistics business (Desirable)
- A CIPD level 3 qualification or equivalent (Desirable)
- Ability to communicate with multiple stakeholder groups
- Looking to develop in a fast-paced site-based environment
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
HR Advisor in Hounslow employer: DHL
DHL is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Welham Green. With benefits such as free parking, an on-site canteen, and access to GP consultations and retail discounts, employees enjoy a balanced work-life experience while being part of a dynamic team dedicated to operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisor in Hounslow
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at DHL!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at DHL.
We think you need these skills to ace HR Advisor in Hounslow
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at DHL. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to DHL and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at DHL. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to DHL's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at DHL
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with DHL.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at DHL will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact DHL and how you would contribute to adapting HR strategies.