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- Tasks: Ensure compliance with regulations and oversee quality systems in life science logistics.
- Company: Join DHL, a global leader in logistics with a commitment to excellence.
- Benefits: Enjoy a competitive salary, generous holidays, and a range of employee benefits.
- Why this job: Make a real impact on patient safety and product integrity in a dynamic environment.
- Qualifications: Degree in pharmacy or life sciences, with 3-5 years in pharmaceutical logistics.
- Other info: Opportunities for training, development, and career growth in a diverse workplace.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
The Responsible Person (RP) ensures compliance with Good Distribution Practice (GDP) and regulatory requirements in the handling, storage, and transportation of life science products. This role safeguards product integrity, patient safety, and company reputation by overseeing quality systems and operational standards across freight forwarding activities.
Key Responsibilities:
- Regulatory Oversight: Ensure operations comply with GDP, MHRA, and other applicable regulations.
- Quality Management: Maintain and monitor quality systems, including SOPs, CAPA processes, Technical agreements and deviation handling.
- Temperature-Controlled Logistics: Oversee cold chain management, ensuring validated equipment and processes are in place.
- Audit Readiness: Lead preparation for internal/external audits and regulatory inspections.
- Training & Competence: Develop and deliver training programs to ensure staff competence in GDP and product handling.
- Risk & Incident Management: Identify risks, investigate incidents, and implement corrective/preventive actions.
- Stakeholder Engagement: Act as the primary contact for regulatory authorities, clients, and internal teams.
Key Performance Indicators (KPIs):
- Audit outcomes: Successful completion of regulatory inspections with minimal findings.
- Deviation management: Timely resolution of incidents and CAPAs.
- Training compliance: 100% staff completion of GDP training within required timelines.
- Temperature excursion rate: Reduction in cold chain deviations year-on-year.
- Client satisfaction: Positive feedback scores from life science customers.
- Regulatory reporting: Accurate and timely submission of compliance reports.
Skills and Experience:
- Degree in pharmacy, life sciences, logistics, or related field.
- GDP certification and proven knowledge of regulatory frameworks.
- 3–5 years’ experience in pharmaceutical logistics or freight forwarding.
- Demonstrated success in managing audits and compliance programs.
Benefits:
- A competitive salary
- Generous holiday entitlement
- Pension scheme which includes life assurance
- Access to professional employee assistance and wellbeing programme
- A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
- Training and Development opportunities with a strong focus on internal promotion
HOURS/SHIFT PATTERN: 37.5 hours per week
REPORTS TO: Regional Director
Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.
What’s Next? If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.
Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.
We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Responsible Person - Hayes employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Responsible Person - Hayes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your experience. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our careers website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Responsible Person - Hayes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in GDP and regulatory compliance. We want to see how your background aligns with the key responsibilities of the Responsible Person role.
Showcase Your Skills: Emphasise your analytical thinking and leadership abilities. We’re looking for someone who can influence and train others, so don’t hold back on sharing relevant examples!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: Don’t forget to submit your application via our careers website! It’s the best way for us to receive your CV and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at DHL
✨Know Your Regulations
Make sure you brush up on Good Distribution Practice (GDP) and other relevant regulations before the interview. Being able to discuss how these regulations impact operations will show that you’re serious about compliance and understand the role's responsibilities.
✨Showcase Your Quality Management Skills
Prepare examples of how you've maintained quality systems in previous roles. Discuss specific situations where you implemented SOPs or handled deviations, as this will demonstrate your hands-on experience and commitment to quality assurance.
✨Be Ready for Audit Talk
Since audit readiness is a key part of the role, think of times when you led preparations for audits or inspections. Highlight your approach to ensuring compliance and how you managed any findings, as this will illustrate your proactive mindset.
✨Engage with Stakeholders
Communication is crucial in this role, so be prepared to discuss how you've engaged with various stakeholders in the past. Whether it’s clients, regulatory authorities, or internal teams, showing your ability to build relationships will set you apart.