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For Companies At a Glance
- Tasks: Drive new business growth and manage client relationships in a dynamic sales environment.
- Company: Join a leading logistics company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Why this job: Make a real impact by building strong client relationships and driving business success.
- Qualifications: 5+ years in sales, excellent communication skills, and a knack for relationship management.
- Other info: Collaborative team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
To develop and grow new business opportunities for Non-KAM accounts with volumes between 500 to 1000 containers per year (B Customers). Manage and develop a portfolio of existing customers within the business with face-to-face meetings to build relationships and opportunities with an active sales pipeline through the company CRM system Salesforce to ensure continued growth within the BWS sector and company cluster. Meet set monthly GM targets ensuring growth and new opportunities are being maintained. Deliver customer service excellence and satisfaction, acting as an extension of the customer within Hillebrand-Gori, ensuring that the customer requirements are clear and supported with agreed SOPs. Continually review your pipeline and update these opportunities through the sales process. Manage and support the inside sales team, ensuring customer portfolio of C&D accounts, sales leads and quotes are being maintained and responded to customer requests in a timely manner with set KPIs and updated within Salesforce. Review and report on monthly GM targets and KPIs to ensure productivity is being maintained with the team.
GENERAL RESPONSIBILITIES
- Act as the key interface between the client, all relevant products and departments including HR, Finance and IT, as well as communicating with overseas locations.
- Proactively assess and validate the client’s needs on an ongoing basis, deliver continuous improvement plans and value-added solutions.
- Promote JSV with Operations and product support.
- Build strong relationships with customers.
- Co-ordinate and drive internal alignment to meet customer performance objectives and expectations.
- Maintain high client satisfaction ratings.
- Manage inside sales team to ensure customer portfolio, KPI and GM targets are being met and maintained.
- Assigned customer portfolio maintained and new business growth plan, targets met.
- Personal and team KPI targets are reviewed on a monthly basis.
- Monthly one-to-one with Sales Director.
- MBR/QBR creation including presenting KPI stats for assigned customers.
- Provide regular updates to Sales Director and the business sponsor and wider business.
- Create, manage and achieve a client by client budget, including revenue and GP growth plans.
- Ensure that agreed rates exist and are updated for all business through Salesforce and the commercial team.
- Look for win-win solutions with your clients.
- Support of Finance/Accounting department in case of unsettled invoices.
ADDITIONAL RESPONSIBILITIES
In addition to this you are required to carry out any other duties as reasonably requested by your Manager.
MANAGERIAL RESPONSIBILITIES
- Inside sales team, customer portfolio and indirectly the customer service teams and senior management.
- Take reasonable care of your own and your team's Health & Safety in the workplace.
- Report hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk.
- Leading Inside Sales team.
KEY CONTACTS
- Inside Sales team, Senior Management, Product, Customer Service Teams, Finance, Overseas relationships.
PERFORMANCE INDICATORS
As discussed with your line Manager.
COMPETENCIES FOR THE ROLE
PERSONAL SKILLS
- A self-starter.
- Sales development and relationship management.
- Able to work successfully on own, but also as part of a team.
- Superb communicator and networker.
- Ability to maintain long-term professional relationships.
COMPUTER SKILLS
- Good use of computer skills including Excel, PowerPoint etc.
EDUCATION/QUALIFICATIONS
- Good standard of written and spoken English.
PROFESSIONAL EXPERIENCE / SKILLS
- Experience of sales and sales team management.
- Excellent relationship building skills.
- Identifying new growth opportunities.
- Ability to demonstrate win-win scenarios.
- Ability to prioritize, organize and manage time efficiently is essential.
- Good presentation skills.
- Ability to formulate plans from complex data or scenarios.
- Industry experience from a “client” perspective.
- Minimum 5 years direct selling experience.
DATE LAST UPDATED
09.23
Senior Business Development Manager in Grays employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Development Manager in Grays
✨Network Like a Pro
Get out there and connect with people in the industry! Attend networking events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Ace the Interview
When you land that interview, prepare like it’s the Super Bowl! Research the company, understand their products, and think about how your experience aligns with their needs. Practice common interview questions and have some thoughtful questions ready to show your interest.
✨Follow Up Like a Boss
After your interview, don’t just sit back and wait! Send a thank-you email to express your appreciation for the opportunity and reiterate your enthusiasm for the role. It’s a simple gesture that can keep you top of mind.
✨Utilise Our Website
Don’t forget to check out our website for job openings! We regularly update our listings, and applying directly through us can give you an edge. Plus, you’ll find resources to help you prepare for interviews and improve your skills.
We think you need these skills to ace Senior Business Development Manager in Grays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Development Manager role. Highlight your experience in sales development and relationship management, as well as any relevant achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer portfolios and driven growth in previous positions. We love a good story!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and internal teams, make sure your written application reflects your superb communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DHL
✨Know Your Numbers
As a Senior Business Development Manager, you'll need to be on top of your game with numbers. Brush up on your sales metrics, KPIs, and any relevant data from your previous roles. Be ready to discuss how you've met or exceeded targets in the past, as this will show your potential employer that you can deliver results.
✨Showcase Relationship Building Skills
This role is all about building strong relationships with clients. Prepare examples of how you've successfully managed client portfolios and developed new business opportunities. Think about specific instances where your relationship management led to significant growth or customer satisfaction.
✨Familiarise Yourself with Salesforce
Since the job involves using Salesforce for managing the sales pipeline, make sure you're comfortable with it. If you have experience with CRM systems, be prepared to discuss how you've used them to track sales leads and manage customer interactions effectively.
✨Prepare for Team Management Questions
You'll be leading an inside sales team, so expect questions about your management style and how you motivate your team. Think of examples where you've successfully led a team to achieve targets, and be ready to discuss how you handle challenges within a team setting.
