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- Tasks: Lead global ISO tank operations, ensuring compliance and optimising processes for cost savings.
- Company: Join DHL Global Forwarding, a top employer in logistics with a passion for excellence.
- Benefits: Enjoy competitive salary, career development, and a diverse, inclusive workplace.
- Why this job: Make a real impact in a dynamic environment while working with industry experts.
- Qualifications: 8+ years in ISO tanks, strong analytical skills, and a collaborative mindset required.
- Other info: Flexible work culture with opportunities for growth across global teams.
The predicted salary is between 36000 - 60000 £ per year.
Overview
DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight.
Our Values
Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork. We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work.
Role Overview
This role blends regulatory compliance expertise for ISO tank operations with data-driven business analysis. You will ensure all food-grade and cryogenic tank activities meet global standards, while delivering insights that drive process optimisation, cost savings, and revenue growth. The Global ISO Tank product lead will coordinate and manage the Regional ISO Tank Product Team to support their job functions and assist with DHL commercial and operational teams on ISO tank know-how and technical assistance.
Key Responsibilities
- Management of Global ISO Tank 3rd Party Provider Contract management of 3rd Party ISO Tank Services, working with global and regional ISO tank operators.
- Manage and maintain a qualified pool of ISO tank service providers to ensure availability, compliance, and cost-effectiveness.
- Source, evaluate, and onboard new ISO tank providers in line with operational needs and company standards.
- Develop strong working relationships with providers to ensure consistent service quality, timely delivery, and responsiveness.
- Monitor provider performance using KPIs such as turnaround time, equipment condition, safety records, and cost control.
- Negotiate rates and service agreements, ensuring competitive pricing and favorable terms.
- Coordinate with internal teams (logistics, procurement, operations) to align tank supply with project or customer requirements.
- Ensure all providers meet applicable safety, environmental, and regulatory standards.
- Continuously assess market trends and capacity constraints to proactively manage provider availability and risk.
Compliance
- Ensure ISO tank service provider’s compliance to ISO tank Industry and DHL Group policies and standards.
- Manage through agreed standards adopted by DHL DGF (e.g., EFTCO, ITCO, ECD, ISO 22000).
- Ensure that all ISO 3rd Party Iso Tank companies contracted have traceability of all compliance documentation especially cleaning certification.
- Lead internal and external compliance audits: prepare non-conformance reports and drive corrective action plans.
- Monitor market and regulatory developments: recommending policy or procedure updates to maintain best-in-class standards.
Knowledge Documentation Library
- Build and maintain the SharePoint library with documents, SOPs and other information.
- Provide expert operational and technical advice and recommendations.
- Review Safety Data Sheets (SDS) with 3rd Party ISO Tank Operators.
- Partner with operations, safety, quality, and commercial teams to translate analytical findings into process enhancements and KPI targets.
Management of Regional ISO Tank Product lead on following Operational Service Excellence tasks
- Contribute to the identification and implementation of best policies, practices and procedures for effective business processes.
- Provide guidance and know-how to offices to improve decision making and cost control.
- Working with local commercial and operations teams to prepare, highlight and maintain customer Standard Operating Profiles.
- Provide guidance on ISO Tank Know how, Specifications, specific equipment and preparation options.
- Liaison with the operations teams and 3rd party ISO Tank operators to ensure equipment provided is to specific requirements.
- To provide guidance and advice as requested to protect business interests.
Management of Regional ISO Tank Product Lead on following ISO Commercial Activities
- Obtain quotations from 3rd party ISO Tank providers for ILR rates, review, negotiate and deliver to commercial teams.
- Assist in issuing overall costings and quotes with commercial and operational teams.
- Support commercial teams across targeted market segments and trade lanes to achieve targeted market positioning.
- Ensure ISO Tank ILR pricing and quoting strategies are implemented and followed in region.
- Work closely with the DHL Commercial Teams to drive the volume growth of ISO Tanks.
- Constantly review the ISO Tank market in the region and our own business flows.
Specific Additional Global Commercial Activities
- Business case development for resource allocation, equipment investment, and new service offerings.
- Identify trends and develop recommendations for improvements.
- Oversee Regional ISO Team with regard to ILR pricing from 3rd party Iso Tank Operators.
- Assist in issuing costings and quotes for the Global ISO Tank Lead & offices.
- Develop complex, competitive and consistent commercial/pricing proposals.
- Work on sustainability initiatives within the ISO Tank Sector activities.
Skills
- Strong analytical and problem-solving skills.
- Excellent project management capabilities.
- Effective communicator.
- Detail-oriented mindset.
- Collaborative approach.
- Adaptability and continuous-improvement focus.
- Detailed knowledge of the ISO Tank / Bulk Liquid industry.
- Proficiency in equipment types, fittings, and all aspects of DGF ISO Tank Bulk services.
- Ability to interpret Safety Data Sheets (SDS).
- Capacity to operate calmly under pressure.
Experience and Education
- Education Level: Bachelor Degree.
- Relevant certifications in logistics management or technical operations are a plus.
- Experience Level: More than 8 years in global ISO tanks segment.
- Minimum of 3-5 years of experience in technical operations, logistics management or a related field.
HOURS/SHIFT PATTERN: 37.5 Hours per week
REPORTS TO: Global Head of Product and Business Development, Ocean Freight Reefer & Bulk
CLOSING DATE: 10th February 2026
Please note: Due to the nature of our business we are regulated by the Civil Aviation Authority, therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.
What’s Next? If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.
DHL is the leading global brand in the logistics industry. Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees.
We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.
Global ISO Tank Product Lead employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global ISO Tank Product Lead
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can't.
✨Ace the Interview
Prepare for your interviews by researching the company and the role inside out. Practice common interview questions and think of examples that showcase your skills. Remember, it’s not just about what you say, but how you say it!
✨Follow Up
After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Apply Through Our Website
When you find a role that excites you, apply through our careers website. It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Global ISO Tank Product Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global ISO Tank Product Lead role. Highlight your relevant experience in logistics and compliance, and don’t forget to showcase your analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at DHL. Remember, we love a good story, so make it engaging!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your problem-solving skills and project management capabilities. Numbers and results speak volumes, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our careers website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DHL
✨Know Your ISO Tanks
Make sure you brush up on your knowledge of ISO tanks and the specific regulations that govern them. Familiarise yourself with industry standards like EFTCO and ITCO, as well as any recent changes in compliance requirements. This will show your potential employer that you're not just interested in the role, but that you’re also committed to maintaining high standards.
✨Showcase Your Analytical Skills
Since this role involves a lot of data-driven decision-making, be prepared to discuss how you've used analytical skills in past positions. Bring examples of how you've synthesised complex data into actionable recommendations, especially in logistics or operations. This will demonstrate your ability to contribute to process optimisation and cost savings.
✨Build Relationships
DHL values teamwork and collaboration, so think about how you can illustrate your ability to build strong working relationships. Prepare examples of how you've successfully collaborated with diverse stakeholders in previous roles, particularly in logistics or freight forwarding. This will highlight your fit within their culture of respect and results.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, expect questions around safety, environmental standards, and regulatory compliance. Be ready to discuss how you've managed compliance in past roles, including any audits you've led or participated in. This will show that you understand the critical nature of these responsibilities and are prepared to uphold DHL's high standards.
