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- Tasks: Lead daily logistics operations and ensure safety standards are met.
- Company: Join DHL, a top global supply chain leader with a commitment to excellence.
- Benefits: Enjoy free parking, 24/7 GP service, discounts, and employee support.
- Why this job: Be part of a dynamic team that values safety and operational excellence.
- Qualifications: 12 months warehouse experience and strong communication skills required.
- Other info: Diversity and inclusion are at the heart of our hiring process.
The predicted salary is between 30000 - 42000 £ per year.
Pay Rate: Competitive
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift Patterns: Mon - Wednesday nights 19:30 - 07:00, Thursday 19:30 - 03:00
Location: Belfast
DHL, an award-winning leading supply chain business, is seeking a First Line Manager to play a vital role in coordinating our daily logistics requirements. To succeed in this role, you should have comprehensive knowledge of supply chain supervisory practices and a demonstrable understanding of warehouse procedures, including storing goods and dispatching orders.
WHAT DOES THE ROLE ENTAIL?
- Managing a safe operation and role modeling a Safety-First Culture by applying and improving Safety Standards.
- Implementing Behavioral-Based Safety (BBS) program as a daily practice to confirm behaviours and processes.
- Conducting incident investigations within the workplace and ensuring safety regulations and procedures are followed.
- Understanding health and safety risks in your area and taking actions to eliminate or minimize these risks according to an agreed plan.
- Ensuring that Standard Operating Procedures (SOP) and Work Instructions (WI) are up to date and accessible, with employees working according to established standards.
- Acting as the secondary point of contact for the customer regarding site operation matters, building trust and ensuring strong engagement.
- Conducting regular reviews with shift managers on operational performance and KPI delivery.
- Managing daily operations to meet commitments to both customers and internal processes.
WHAT DO WE NEED FROM YOU?
- Minimum 12 months warehouse operations experience
- Experience in team management
- Sustainability & Health and Safety awareness
- Excellent verbal and written communication skills
- Proactive attitude with passion and commitment to first-time right results
Successful candidates must undergo a basic Access NI check; a criminal record will not necessarily disqualify applicants. The company's data handling and storage policy is accessible via the application form or upon request. The company's ex-offender policy is also available upon request.
WHY CHOOSE US?
Along with competitive pay, you will enjoy an award-winning range of benefits including:
- On-site benefits: free parking, canteen provisions
- Free confidential 24/7 GP service
- Discounts on retail, childcare, gym memberships, and more
- Affordable loans and enhanced pension scheme
- 24/7 employee support for you and your family, including free counselling and more
OUR APPROACH TO DIVERSITY & INCLUSION
We ensure all our resourcing activities are fair, transparent, and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management, keeping the world moving. Our teams work across industries including retail, automotive, healthcare, and more, delivering for our customers worldwide.
First Line Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Manager
✨Tip Number 1
Familiarise yourself with the specific safety standards and procedures relevant to the logistics industry. Being able to discuss how you would implement and improve these standards during your interview will show that you're proactive and safety-conscious.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in a warehouse setting. Highlighting your experience in team management and operational performance will demonstrate your capability to lead effectively in this role.
✨Tip Number 3
Research DHL's approach to sustainability and health and safety. Being knowledgeable about their initiatives will allow you to engage in meaningful conversations during the interview, showcasing your alignment with their values.
✨Tip Number 4
Network with current or former employees of DHL, if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a First Line Manager.
We think you need these skills to ace First Line Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant warehouse operations experience and team management skills. Use specific examples that demonstrate your understanding of supply chain supervisory practices.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for logistics and safety. Mention your proactive attitude and commitment to achieving first-time right results, as these are key qualities for the role.
Highlight Safety Awareness: Since the role involves managing safety standards, emphasise any previous experience you have with health and safety regulations. Discuss how you've implemented safety practices in past roles.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with incident investigations and operational performance reviews. Be ready to provide examples that illustrate your problem-solving skills.
How to prepare for a job interview at DHL
✨Showcase Your Safety Knowledge
Since the role emphasises a Safety-First Culture, be prepared to discuss your understanding of health and safety regulations. Share specific examples of how you've implemented safety standards in previous roles.
✨Demonstrate Team Management Skills
Highlight your experience in managing teams effectively. Discuss your approach to motivating team members and ensuring they adhere to Standard Operating Procedures (SOP) and Work Instructions (WI).
✨Prepare for Operational Performance Questions
Expect questions about how you would manage daily operations and meet commitments. Be ready to provide examples of how you've successfully delivered on KPIs in past positions.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are crucial for this role. Practice articulating your thoughts clearly, and consider preparing a few key points about your experience that you want to convey during the interview.
