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- Tasks: Lead a team of 20 in a dynamic warehouse environment, driving performance and improvement.
- Company: Join DHL, the world's leading logistics company with a focus on teamwork and innovation.
- Benefits: Enjoy free parking, a generous pension scheme, and flexible working options.
- Why this job: Make a real impact by leading a team and enhancing operational efficiency.
- Qualifications: Strong communication skills and experience in a warehouse setting are essential.
- Other info: Be part of an inclusive workplace that values diverse experiences and backgrounds.
The predicted salary is between 30000 - 38000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Pay Rate: £34,500 per year
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patters: Any 5 in 7 (includes weekend working). Fixed PM shift: 15:00-23:00 (3pm-11pm).
Location: Daventry, NN6 7GW
Think you know DHL? Think again! We\’re not just about delivering parcels. DHL Supply Chain is the world\’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We\’re now looking for a First Line Manager to engage teams and drive continuous improvement in our warehouse.
Do people turn to you when it counts?
Can you see what needs fixing – and get it done?
Are you the kind of leader who lifts the whole team?
If this sounds like you, then read on!
WHAT YOU\’LL DO
- Build and develop the team – you\’ll have a team of 20 reporting into you working across various tasks in the warehouse from picking, tipping, loading, decanting and more.
- Meet and exceed – you\’ll make sure the operation is meeting service levels and KPIs and want to work to improve them.
- Encompass a curious and positive attitude – get involved with automation projects on site, you\’ll want to do your best everyday.
- Give people and team leadership – from 1-2-1\’s, managing holiday/absence, and performance reviews.
THIS ROLE WOULD SUIT PEOPLE WHO
- Are a great listener – You tune in, pick up on detail, and respond with care.
- Can demonstrate they\’re easy to talk to – Friendly, open, and ready to help – whether it\’s a teammate or a customer.
- Are warehouse savvy – You know your way around a busy floor and keep things moving safely and smoothly across all areas.
- Are skilled at using computers and basic software like email, spreadsheets, and databases.
WHY JOIN US?
- Free parking
- Discretionary bonus based on performance
- We\’re happy to talk about flexible working – just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We\’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we\’re all about creating a workplace where everyone\’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 3rd November 2025.
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First Line Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out DHL's social media and website to see what they're all about. This will help you connect with the team and show you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've built a team or improved processes. Being able to share these experiences will demonstrate your skills as a First Line Manager and make you stand out.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your curiosity about the role and the team dynamics. This not only helps you understand if it’s the right fit for you but also shows that you’re engaged and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find loads of resources to help you prepare for the interview process.
We think you need these skills to ace First Line Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've built and developed teams in the past, so share specific examples that showcase your ability to engage and motivate others.
Be Data-Driven: Since this role involves meeting service levels and KPIs, it’s important to mention any experience you have with data analysis or performance metrics. We love candidates who can demonstrate a curious attitude towards continuous improvement!
Keep It Friendly and Open: Remember, we’re looking for someone who is easy to talk to and approachable. Use a friendly tone in your application to reflect your personality. Show us that you’re not just about getting the job done, but also about building relationships with your team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at DHL
✨Know Your Team Dynamics
Before the interview, think about how you would build and develop a team of 20. Be ready to share specific examples of how you've engaged teams in the past and driven continuous improvement. This shows you understand the role and can lead effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss situations where you've identified issues and implemented solutions. DHL values leaders who can see what needs fixing and get it done, so have a few stories up your sleeve that highlight your proactive approach.
✨Show Your Curiosity and Positivity
Express your enthusiasm for automation projects and continuous improvement. Research any recent innovations in logistics or warehouse management that excite you, and be ready to discuss how you would apply that curiosity in the role.
✨Be Personable and Approachable
Since being a great listener and easy to talk to is crucial, practice your communication skills. Think about how you can convey friendliness and openness during the interview, whether it's through your body language or the way you respond to questions.
