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- Tasks: Lead and optimise transport and warehouse operations across Coventry and Stoke.
- Company: Join DHL, a global leader in supply chain management.
- Benefits: Enjoy 25 days annual leave, performance bonuses, and a generous pension scheme.
- Why this job: Make a real impact by driving operational excellence and developing teams.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Dynamic work environment with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
DHL is seeking a Regional Operations Manager to lead warehousing and transport activities across our Coventry and Stoke sites, supporting our valued TJX customer contract. As a forward-thinking operations professional, you will be responsible for driving performance across two key locations, guiding multi-site teams, and enhancing end-to-end logistics. You will play a critical role in strengthening our culture of safety, efficiency, and continuous improvement. If you are motivated by delivering outstanding service, developing people, and elevating operational excellence, we would love to hear from you!
What you will do:
- Oversee day-to-day transport and warehouse operations across multiple sites and multiple teams both directly line managed and matrix management.
- Lead, coach, and develop site managers and their teams through the effective use of personal development plans, appraisals and succession planning.
- Manage regional P&L for transport and warehouse operations in line with DHL and TJX operating budgets.
- Monitor KPIs for transport and warehouse (e.g. productivity, cost per unit).
- Ensure adherence to DHL and TJX standard operating procedures, health & safety, and legal compliance.
- Drive operational efficiency and cost control measures in line with standardised production control methodologies.
- Foster a culture of engagement, safety, and continuous improvement.
- Act as the primary regional contact for TJX operational matters.
What you will bring:
- Previous Operation Management experience is essential.
- Previous experience in managing multi-site transport and warehouse operations would be desirable (Knowledge of transport legislation and warehouse best practices).
- Strong leadership and people management skills.
- Excellent stakeholder management and communication abilities.
- Financial acumen and experience managing budgets.
- Experience with standardisation and continuous improvement methodologies.
- Able to produce and implement short to medium term resource plans.
- Clear understanding of legislative requirements to area of responsibility, able to demonstrate competent and proactive management and continuously improving across all areas.
Why join us?
- Free on-site parking.
- Business needs car (Covering 10,000+ miles business travel per year).
- 25 days annual leave with the option to buy additional days.
- Discretionary bonus based on performance.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Visit the DHL careers site to learn more.
We are the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
At DHL, we are all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing the 16th February. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Regional Operations Manager in Coventry employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at DHL or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching DHL's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission and culture.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve successfully managed teams or improved operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at DHL.
We think you need these skills to ace Regional Operations Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your previous experience in operations management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. We love seeing enthusiasm and a clear understanding of what we do at DHL.
Showcase Your Leadership Skills: Since this role involves leading teams, make sure to highlight your leadership experience. Share specific examples of how you've developed people and driven performance in previous roles. We’re all about fostering talent here at DHL!
Apply Early: Don’t wait until the last minute to submit your application! We review applications continuously, and applying early gives you a better chance of being considered. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at DHL
✨Know Your Operations Inside Out
Before the interview, dive deep into understanding DHL's operations, especially in warehousing and transport. Familiarise yourself with their KPIs and how they measure success. This will help you speak confidently about how your experience aligns with their operational goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management skills. Think of specific instances where you've successfully developed teams or improved performance. This is crucial for a role that involves coaching site managers and fostering a culture of continuous improvement.
✨Understand Financial Acumen
Brush up on your financial management skills, particularly around P&L responsibilities. Be ready to discuss how you've managed budgets in the past and any cost control measures you've implemented. This will demonstrate your capability to manage regional operations effectively.
✨Emphasise Safety and Compliance
Given the importance of health & safety and legal compliance in this role, prepare to discuss your approach to maintaining these standards. Share examples of how you've ensured adherence to procedures in previous roles, as this will resonate well with their focus on operational excellence.
