At a Glance
- Tasks: Handle customer requests, quotes, and complaints while ensuring accuracy in data management.
- Company: Join DHL, a global leader in logistics and customer service.
- Benefits: Enjoy a generous pension, 24/7 GP access, and retail discounts.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a difference in customer experience.
- Qualifications: Strong attention to detail and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 32000 £ per year.
DHL is seeking a Customer Services Administrator to join the service delivery team in Coventry.
This six-month full-time secondment role handles customer requests, quotes, complaints and compliance documents within SLA, requiring accuracy in system work.
You will support data management, work in a fast-paced environment, and use Microsoft Office to track requests and maintain records.
The position offers benefits including a generous pension, 24/7 GP access, retail discounts, loans/savings
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Customer Experience & Data Administrator in Coventry employer: DHL
DHL is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Welham Green. With benefits such as free parking, an on-site canteen, and access to GP consultations and retail discounts, employees enjoy a balanced work-life experience while being part of a dynamic team dedicated to operational excellence.
