Continuous Improvement Manager
Continuous Improvement Manager

Continuous Improvement Manager

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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DHL

At a Glance

  • Tasks: Lead change initiatives and drive continuous improvement in a dynamic supply chain environment.
  • Company: DHL, the global leader in logistics, committed to innovation and inclusivity.
  • Benefits: Generous pension scheme, 24/7 GP consultations, retail discounts, and financial advice.
  • Why this job: Make a real impact by enhancing performance and service delivery in a global company.
  • Qualifications: Experience in supply chain operations and proven track record in performance improvement.
  • Other info: Join a diverse team and enjoy excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Overview

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Think you know DHL? Think again! We\’re not just about delivering parcels. DHL Supply Chain is the world\’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We\’re now looking for a Continuous Improvement Manager to take the lead on driving and delivering proactive change initiatives as part of a Continuous Improvement culture.

Are you commercially driven? operationally sharp? and ready to challenge the status quo-while keeping people and customers at the heart of everything you do? Then we would like to hear from you!

Responsibilities

  • Lead on defining a plan, and implement improvement initiatives, ensuring smooth handover and clear accountability across teams.
  • Building strong relationships with Account Managers and Department Heads to proactively identify needs and drive continuous improvement initiatives.
  • Translating client operational requirements into focused improvement projects that enhance performance and service delivery.
  • Communicating progress on initiatives clearly and regularly using agreed KPIs, ensuring transparency and alignment.
  • Identifying areas for cost and service improvement across the network.

Qualifications

  • Confident in leading change, engaging teams, and taking people on the journey.
  • Brings hands-on experience working within dynamic supply chain operations.
  • Proven track record of driving performance improvements and embedding best practices.
  • Skilled in applying CI methodologies to streamline processes and boost efficiency.

Why join us?

  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
  • Free confidential 24/7 GP consultations
  • Hundreds of retail and lifestyle discounts
  • Affordable loans, savings schemes and free mortgage advice
  • Visit careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

Who we are

We\’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

Building an Inclusive Workplace

At DHL, we\’re all about creating a workplace where everyone\’s skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Additional information

Please be aware that interviews are provisionally scheduled to take place during the week commencing 27th October 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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Continuous Improvement Manager employer: DHL

DHL Supply Chain is an exceptional employer, offering a dynamic work environment where innovation and continuous improvement are at the forefront. With a strong commitment to employee growth, generous benefits including a robust pension scheme and 24/7 GP consultations, and a culture that values inclusivity and teamwork, DHL empowers its employees to thrive while making a meaningful impact in the logistics industry. Join us in a role that not only challenges you but also places people and customers at the heart of everything we do.
DHL

Contact Detail:

DHL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Continuous Improvement Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at DHL or similar companies. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research DHL's values and recent projects. Show them you’re not just another candidate but someone who genuinely cares about their mission.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of Continuous Improvement Manager. Highlight specific examples where you've driven change and improved processes.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at DHL.

We think you need these skills to ace Continuous Improvement Manager

Continuous Improvement Methodologies
Performance Improvement
Stakeholder Engagement
Project Management
KPI Communication
Supply Chain Operations
Change Management
Process Streamlining
Cost Improvement Strategies
Service Delivery Enhancement
Relationship Building
Operational Requirements Translation
Team Leadership
Best Practices Implementation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Continuous Improvement Manager role. Highlight your hands-on experience in supply chain operations and any specific CI methodologies you've applied. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving change and how you’ve successfully led improvement initiatives in the past. Keep it engaging and relevant to the job description.

Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you improve efficiency by a certain percentage or save costs? We love numbers that tell a story, so make sure to include them!

Apply Early: Don’t wait until the last minute to submit your application! We review applications continuously, and applying early gives you a better chance of being considered. Head over to our website and get your application in as soon as you can!

How to prepare for a job interview at DHL

✨Know Your CI Methodologies

Make sure you brush up on your Continuous Improvement methodologies before the interview. Be ready to discuss how you've applied these in past roles, and think of specific examples where you've driven performance improvements.

✨Build Relationships

Since this role involves working closely with Account Managers and Department Heads, prepare to talk about your experience in building strong relationships. Think of instances where collaboration led to successful outcomes and be ready to share those stories.

✨Communicate Clearly

Effective communication is key in this role. Practice explaining complex ideas simply and clearly. You might be asked how you would report progress on initiatives, so have a few strategies in mind that demonstrate transparency and alignment.

✨Show Your Passion for Change

DHL is looking for someone who challenges the status quo. Be prepared to discuss why you're passionate about continuous improvement and how you engage teams in the change process. Share examples of how you've taken people on the journey during previous projects.

Continuous Improvement Manager
DHL
Location: Liverpool
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