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- Tasks: Drive and deliver parcels while providing excellent customer service.
- Company: Join DHL eCommerce UK, a top-rated workplace recognised for its employee satisfaction.
- Benefits: Enjoy perks like discounts, healthcare, pension, and enhanced family leave.
- Why this job: Be part of a supportive team with opportunities for career growth and development.
- Qualifications: Must have a full UK driving licence and strong customer service skills.
- Other info: Work Monday to Friday, 08:30-18:30, in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Position: Collections & Delivery Driver
Contract Type: Permanent – 40 hours per week
Location: Docklands
Shift: Days (Monday – Friday / 08:30-18:30)
Why choose DHL eCommerce UK? Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role: Due to continued business growth, we have exciting opportunities for Employed Collection & Delivery Drivers to join us. Our team is responsible for delivering world-class service and time critical parcels to our customers, delivering on our promise of Excellence. Simply Delivered.
You will work closely with our Operational Team, who will support you to execute a busy multi-drop schedule. Our customers rely on us to deliver our promises, and we rely on our drivers to ensure each delivery reaches our customers on time, in perfect condition and with a smile.
Key Role Responsibilities:
- Be an ambassador of DHL eCommerce; positively representing the brand, maintaining a clean vehicle and being a courteous driver
- Safe loading and unloading of parcels on to a van
- Delivery of products, goods and parcels safely and efficiently to designated locations within set timeframes
- Ensure proper handling and delivery of sensitive materials with authorisation, if necessary and deliver high standards of customer care
- Properly use and maintain delivery equipment, including handheld scanner, to deliver up to 100 shipments per day
The ideal candidate will have:
- A full UK driving licence, with no more than 6 points and not have been disqualified in the last five years
- Multi-drop experience (preferable)
- An enthusiasm and passion to always deliver the best service
- Excellent customer service skills, with an ability to work to tight deadlines and under pressure
- Work collaboratively as part of a team
What about career development?
We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
Collection & Delivery Driver employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection & Delivery Driver
✨Tip Number 1
Familiarise yourself with DHL's values and mission. Understanding their commitment to excellence and customer service will help you align your responses during any interviews, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience you have with multi-drop deliveries. If you've worked in similar roles before, be ready to discuss specific challenges you faced and how you overcame them, as this will demonstrate your capability in handling the job.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role emphasises delivering high standards of customer care, think of examples where you've gone above and beyond for customers in past positions.
✨Tip Number 4
Show enthusiasm for the role and the company. Research recent news about DHL eCommerce UK and mention any initiatives or awards they've received, like being recognised as a Best Workplace, to demonstrate your genuine interest in joining their team.
We think you need these skills to ace Collection & Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any multi-drop driving roles or customer service positions. Emphasise your full UK driving licence and any specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for DHL eCommerce UK and how your values align with their commitment to excellence in service.
Highlight Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in previous roles. This is crucial for a position that relies on maintaining high standards of customer care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for a driver responsible for safe deliveries.
How to prepare for a job interview at DHL
✨Know the Company
Before your interview, take some time to research DHL eCommerce UK. Understand their values, recent achievements, and what makes them a top employer. This will help you align your answers with their company culture.
✨Demonstrate Customer Service Skills
As a Collection & Delivery Driver, excellent customer service is key. Be prepared to share examples from your past experiences where you went above and beyond for a customer or handled a difficult situation effectively.
✨Highlight Relevant Experience
If you have multi-drop experience or have worked in a similar role before, make sure to highlight this during the interview. Discuss specific challenges you faced and how you overcame them to ensure timely deliveries.
✨Show Enthusiasm and Team Spirit
DHL values teamwork and a positive attitude. During the interview, express your enthusiasm for the role and your willingness to collaborate with others. Share instances where you contributed to a team’s success.
