- Coordinating and dispatching drivers, ensuring all routes are efficiently covered
- Handling incoming calls, primarily from drivers needing support or updates
- Communicating with internal teams and external customers to resolve queries
- Completing general operational and administrative tasks to support the shift
- Providing debrief support for drivers when required, including reviewing completed routes and issues Previous experience in a transport or transport related field
- Thrives in a fast-paced environment and can confidently juggle multiple tasks at once
- Has strong communication skills and is comfortable speaking with drivers and customers
- Can work independently while also collaborating well with a wider team
- Is flexible with working hours and willing to support operational needs when required
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Transport Shift Co-Ordinator in Burton upon Trent employer: DHL
DHL Express is an excellent employer that fosters a dynamic work culture where innovation and collaboration thrive. As a Graduate Finance Automation & Analytics Analyst, you will benefit from comprehensive training and development opportunities, enabling you to enhance your technical skills while contributing to impactful projects. Located in the UK, our team enjoys a supportive environment that values employee growth and offers unique advantages such as access to cutting-edge technology and a commitment to work-life balance.