At a Glance
- Tasks: Join a dynamic team to manage despatch operations and ensure smooth logistics.
- Company: Fast-paced logistics operation with a supportive team environment.
- Benefits: Enjoy free parking, generous leave, and discounts on lifestyle products.
- Other info: Full training provided; great opportunities for growth in a busy environment.
- Why this job: Be part of a crucial role that keeps the logistics engine running smoothly.
- Qualifications: Experience in despatch or operations roles is essential; multitasking skills a must.
The predicted salary is between 28309 - 28309 £ per year.
Overview
We are recruiting for a hands-on Despatch Clerk to join our fast-paced logistics operation.
This is a highly involved role and not just your average Despatch role.
You will be part of a small, experienced team, collectively covering multiple operational responsibilities to ensure smooth, safe and efficient despatch activity.
Shift pattern: 14:00 – 22:00 (Sunday to Thursday).
Responsibilities
- Process customer orders using WMS platforms.
- Plan vehicle loads with careful consideration of weight distribution and volume.
- Communicate regularly with the planning team, management, and other depots to support daily targets and overall operational performance.
- Oversee vehicle movements from arrival to departure, ensuring all site procedures are followed.
- Support loaders with the structured despatch of pallets and trailers.
- Liaise with transport teams to arrange trailers in line with operational requirements.
- Carry out general reception duties as part of site control responsibilities.
- Control site access and egress, including conducting staff searches where required.
- Team and Coverage
Despatch Clerk responsibilities are divided amongst a team of four.
One clerk oversees gatehouse operations, a second manages work release, a third focuses on planning activities, and the fourth provides support as required.
The role requires comfort with cross-training and rotating duties to provide holiday and absence cover and ensure continuity of service across the team.
Qualifications & Skills
- Previous experience in a Despatch Clerk, Operations Clerk, or similar role is essential.
- Comfortable multitasking and wearing several hats within a busy warehouse environment.
- Confident working alongside loaders and managing high volumes.
- Strong communication skills across radio, email, phone and Microsoft Teams.
- Good MS Office and general PC knowledge.
- Strong attention to detail and comfortable with numbers and maths.
- Calm, organized and able to work under pressure in a busy operation.
- Full training will be provided; however, applicants must have experience in a similar despatch or operations-based role within a busy environment.
Benefits
- Free parking and on-site canteen facilities.
- 33 days annual leave.
- Join our generous pension scheme with an 8% employer contribution alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Discounts on hundreds of retail and lifestyle products.
- Affordable loans, savings schemes and free mortgage advice.
- Additional Information
Location: Logistics & Supply Chain — details at https://careers. dhl. com/global/en/working-at-dhl-supply-chain and https://careers. dhl. com/global/en/job/DPDHGLOBAL41721ENGLOBALEXTERNALEARCU/Despatch-Clerk-Afternoon-Shift.
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