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- Tasks: Provide essential admin support to keep our airline operations running smoothly.
- Company: Join DHL Air, the UK's largest all-cargo airline and a top-rated workplace.
- Benefits: Competitive salary, private healthcare, 24/7 GP helpline, and pension scheme.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Five GCSEs including Maths and English; strong attention to detail and communication skills.
- Other info: Great opportunity for career growth in a supportive and inclusive culture.
The predicted salary is between 30000 - 42000 £ per year.
DHL Air (UK) is the UK’s largest all‑cargo airline, operating a fleet of B757, B767 and B777 aircraft across global routes. As part of DHL Express, recognised as the #1 Great Place to Work® in Europe, we are proud of the people who help us keep the world connected. We are now looking for an Airline Business Support Administrator to join our team and help us deliver on our commitment to Excellence. Simply Delivered.
About the Role
In this role, you will provide essential administrative support that helps keep our airline operations running smoothly. You will work closely with colleagues across the business, ensuring key processes are completed accurately and on time. Your work will have a direct impact on our ability to operate safely and deliver outstanding service.
Your main responsibilities will include:
- Coordinating and renewing airside passes for DHL Air personnel
- Planning vehicle maintenance and arranging airside vehicle passes
- Acting as a first point of contact for enquiries and escalating when needed
- Providing meeting support, including preparing materials and taking minutes
- Producing business-related certificates and uploading them to the training database
- Maintaining training records and monitoring expiry dates
- Supporting daily and weekly aircraft catering coordination
- Providing holiday cover for the wider team
- Delivering general administrative support as required
What We’re Looking For
We welcome applicants who bring motivation, attention to detail, and a commitment to great service. You don’t need extensive experience - your skills, potential, and mindset matter most.
Required:
- Five GCSEs (A–C / 9–4), or equivalent, including Maths and English
- Administration experience in a business or similar environment
- Strong attention to detail and ability to follow procedures
- Good organisational and time‑management skills
- Ability to work independently and meet deadlines
- Clear and confident communication skills
- Ability to work well with colleagues at all levels
- Working knowledge of Word, Excel and Outlook
Nice to Have:
- Experience taking meeting minutes
- Familiarity with PowerPoint
What We Offer
A competitive salary. Access to a range of DHL benefits including private healthcare, access to a 24/7 GP helpline and a company pension scheme. The opportunity to grow your skills within an employer recognised globally as a Great Place to Work®.
How to Apply
If you have a proven track record of achievement to match the requirements for the role of Airline Business Support Administrator and you are looking for your next career move, simply apply online ensuring that a full up to date CV & cover letter are attached with your application. We are committed to fair, transparent, and inclusive recruitment. We strive to ensure all candidates are treated with dignity and respect, and we promote equality of opportunity throughout our organisation.
Airline Business Support Administrator employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airline Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL Air on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching DHL's values and recent news. We want to show that we’re not just interested in the role but also in being part of their mission to deliver excellence.
✨Tip Number 3
Practice common interview questions, especially those related to administration and teamwork. We should be ready to share examples of how we've demonstrated attention to detail and organisational skills in past roles.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and shows our enthusiasm for the role. Plus, it keeps us on their radar!
We think you need these skills to ace Airline Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Airline Business Support Administrator role. Highlight relevant experience and skills that match what we're looking for, like your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining DHL Air and how your background makes you a great fit for our team. Keep it concise but impactful!
Showcase Your Skills: Don’t forget to mention your proficiency in Word, Excel, and Outlook. If you have experience with meeting minutes or PowerPoint, throw that in too! We love seeing candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DHL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Airline Business Support Administrator. Familiarise yourself with tasks like coordinating airside passes and supporting aircraft catering. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you successfully followed procedures or managed records. Highlighting these instances will show that you can maintain the high standards expected at DHL Air.
✨Practice Clear Communication
As a first point of contact for enquiries, clear communication is key. Practice articulating your thoughts and responses to common interview questions. This will help you convey your ideas confidently and effectively during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture at DHL Air. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
