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- Tasks: Lead a dynamic team in streamlining processes and enhancing efficiency in vehicle solutions.
- Company: Join DHL, a global leader in logistics with a vibrant team culture.
- Benefits: Enjoy flexible hours, competitive pay, and a range of fantastic perks.
- Why this job: Make a real impact in the automotive industry while developing your career.
- Qualifications: Experience in team management and strong communication skills are essential.
- Other info: Work in state-of-the-art facilities with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Req#: DPDHGLOBAL38129ENGLOBALEXTERNALEARCU
Position: Administration First Line Manager
Location: Peterborough (PE2)
Shift patterns: Monday-Friday. Day-time hours (start time: Between 08:00-09:00am)
Contract Type: Permanent (Full-Time)
Rev up your career as an Administration First Line Manager in Finished Vehicle Solutions! We\’re on the lookout for a spirited leader who loves streamlining processes and boosting efficiency. If you\’re ready to drive success in a fast-paced environment and have some fun along the way, join us and make a real impact!
About Finished Vehicle Solutions
Join our team at East of England Showground, Peterborough, where we maintain a fleet of around 4,000 luxury vehicles, including Mercedes, Volkswagen, Audi, Genesis and more. With about 150 dedicated colleagues, we are committed to exceptional service and quality.
We value our employees, offering a positive work environment and investing in your growth and development. Ready to advance your career with prestigious automotive brands? We want to hear from you!
What does the role entail?
As part of your normal duties, you will:
- Co-ordination with Workshop operations ensuring the timely completion of daywork and events
- To prioritise & allocate workloads to team to offer balanced workload across team
- Carrying out weekly invoicing reports of all workshops financial data ensuring correct charges to all customers
- Conducting 1-2-1\’s, return to work interviews, disciplinary investigations and other management tasks in line with company policy
- Monitoring operational resourcing requirements ensuring you have the correct levels for the operational staff to meet requirement
- Creating a positive team environment, overseeing daily operations, delivering customer centric solutions, and resolving conflicts
- Create Customer Centric working relationship with Brand Account Managers
- Key room management and reporting completing regular audits
What do we need from you?
We\’d love to hear from you if you have the following experience but don\’t hesitate to apply if you don\’t tick every box on this page – we\’re great at spotting talent and potential in everyone:
- Previously experience within a Team Management/First Line Manager position is essential
- Automotive/Dealership Industry experience would be desirable
- Able to conduct 1-2-1\’s, performance reviews, setting goals and delegating tasks along with providing coaching, where required
- Analytical skills with the ability to present data/information packs to stakeholders
- Strong communicator at various levels – ability to assess individual customer needs
- IT literate and able to adopt to new technologies
What We Offer
- Manufacturer Training: Receive comprehensive training from top automotive brands to enhance your skills and knowledge.
- Career Development: Take advantage of excellent career development opportunities within our growing organisation.
- Supportive Team Environment: Work alongside a friendly and experienced team of professionals who are passionate about what they do.
- State-of-the-Art Facilities: Utilise modern equipment and facilities designed to help you perform at your best.
Benefits
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Uniform provided.
- Flexible working hours
- Free on-site parking
- Hundreds of discounts (including retail, childcare + gym)
- Free confidential 24/7 GP service
- Cycle to work Scheme
- Affordable loans
- Generous enhanced pension scheme
- 24/7 employee support service for you and your family with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits
Our Approach to Diversity & Inclusion
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion& Belonging: https://careers.dhl.com/global/en/diversity
Please be aware that interviews are provisionally scheduled to take place during the week commencing 22nd September. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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About the company
We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
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Administration First Line Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration First Line Manager
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door when it comes to job openings.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Administration First Line Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Administration First Line Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration First Line Manager role. Highlight your team management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences make you the perfect fit. Keep it engaging and personal – we love a bit of personality!
Show Off Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've streamlined processes or boosted efficiency in past roles. We’re all about making an impact, so let us know how you’ve done it!
Apply Early!: We review applications continuously, so don’t wait until the last minute! Apply through our website as soon as you can to ensure your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at DHL
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administration First Line Manager. Familiarise yourself with the key responsibilities like coordinating workshop operations and conducting performance reviews. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves team management, be prepared to discuss your previous experiences leading a team. Think of specific examples where you successfully delegated tasks or resolved conflicts. This will demonstrate your ability to create a positive team environment, which is crucial for the job.
✨Be Data Savvy
The job requires analytical skills and the ability to present data to stakeholders. Brush up on how to interpret financial reports and prepare information packs. You might even want to bring a sample report to discuss during the interview, showcasing your IT literacy and analytical prowess.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be managing. This shows that you’re not just interested in the job, but also in how you can contribute to the company's success and fit into their environment.