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For Companies At a Glance
- Tasks: Build strong relationships with customers and drive operational success in a dynamic team.
- Company: Join DHL, the world's leading logistics company with a focus on high performance.
- Benefits: Enjoy flexible working hours, free parking, subsidised canteens, and a generous pension scheme.
- Other info: Be part of an inclusive workplace where your skills and experiences truly matter.
- Why this job: Make a real impact in e-commerce and retail while fostering a culture of continuous improvement.
- Qualifications: Experience in team leadership and customer relations, plus a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Operating in the Transport Team and part of Customer Operations, you'll be an Account Manager who will play a pivotal role in providing excellent service to our e-commerce and retail customers! In this dynamic position, you will leverage your relationship building and continuous improvement to motivate your team and bring success!
WHAT YOU'LL DO
- Establish and continue the growth of strong two-way connections with the customer, internal stakeholders, Buyer Vendor Suppliers and Customs teams.
- Deliver financial and operational performance with the mindset of wanting to achieve above KPI targets.
- Foster a culture of continuous improvement, aiming for 'best in class' process and cost control.
- Must hold a full UK driving licence to commute between UK site locations.
- Ability to demonstrate practical experience being the conduit between planning, operations and the customer.
- Have applied experience leading, coaching and mentoring teams of up to 10.
- Demonstrate your strengths in showing respect and integrity in customer facing environments.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
BENEFITS
- Modern buildings with free parking and subsidised canteens.
- We're happy to talk about flexible working - the patterns you'll cover will be 8am-4pm, 9am-5pm or 10am-6pm.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
Account Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DHL's values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with our mission of continuous improvement and customer excellence.
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've built relationships and led teams in the past. We love hearing about real experiences that showcase your strengths.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your writing. This is your chance to stand out from the crowd!
Tailor Your Application: Make sure to tailor your application specifically for the Account Manager role. Highlight your experience in building relationships and driving performance, as these are key aspects of the job. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and achievements. Remember, less is often more, so avoid fluff and focus on what really matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen and ready to join our team at DHL!
How to prepare for a job interview at DHL
✨Know Your Customer
Before the interview, research DHL's e-commerce and retail customers. Understand their needs and challenges. This will help you demonstrate how you can build strong relationships and provide excellent service.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading and mentoring teams. Prepare specific examples of how you've motivated your team to achieve KPIs and foster a culture of continuous improvement.
✨Demonstrate Your Problem-Solving Abilities
Think of instances where you've successfully navigated challenges between planning, operations, and customers. Highlight your ability to be the conduit that ensures smooth communication and operational success.
✨Emphasise Your Commitment to Inclusivity
DHL values an inclusive workplace. Be prepared to share how you respect and integrate diverse perspectives in customer-facing environments. This shows you're aligned with their company culture.