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- Tasks: Drive customer engagement and develop tailored account strategies for mutual success.
- Company: Join DHL, a global leader in logistics with a focus on sustainability.
- Benefits: Generous pension scheme, 24/7 GP consultations, and lifestyle discounts.
- Why this job: Make an impact in a dynamic role while working with diverse industries.
- Qualifications: Sales experience and strong stakeholder management skills required.
- Other info: Remote work with 50% UK travel; inclusive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Grade: RCS Grade J
Contract Type: Permanent (Full-Time)
Location: Remote, with up to 50% UK travel
Think you know DHL? Think again! We\’re not just about delivering parcels. DHL Supply Chain is the world\’s leading logistics company, and our Business Development team is at the forefront of driving growth and innovation.
We are seeking an experienced and dynamic Account Development Manager to join our Consumer and Convenience team. In this role, you will be responsible for developing and implementing strategies that drive customer engagement and maximise mutual benefits. You will work closely with our customers to create tailored account plans that incorporate new products, sustainability initiatives, and continuous improvement efforts.
WHAT YOU\’LL DO
- Develop a comprehensive strategy for the customer lifecycle, leading planning and engagement efforts to ensure long-term success.
- Translate customer strategy into actionable account plans that highlight opportunities for mutual benefit, including new products and sustainability initiatives.
- Build and maintain an extensive network of coaching relationships within the customer\’s organisation, gaining access to decision-makers and effectively promoting the value of our services.
- Balance the needs of the customer with operational requirements by facilitating collaborative solutions, managing, and resolving potential conflicts that may arise.
- Act as the key contact for the Global Account Manager (GAM), supporting two-way communication and driving meaningful engagement in both directions.
WHAT YOU\’LL BRING
- Proven sales or Account Development experience.
- Passion for sales and developing the DHL offering to customers.
- Self-motivated and able to manage multiple stakeholders effectively, including conflict resolution and problem-solving.
- Negotiation skills and Commercial experience.
- Understanding of the Bid and tender processes – desirable
- Preferred background in Consumer and Convenience logistics or DSC experience.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles.
- Private Medical Insurance.
- 26 days annual leave with the option to buy additional days.
- Discretionary bonus based on performance.
- We\’re happy to talk about flexible working – just ask about alternative patterns at interview.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
- Visit to learn more.
WHO WE ARE
We\’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we\’re all about creating a workplace where everyone\’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 12 th January. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Visit to learn more.
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Account Development Manager employer: DHL
Contact Detail:
DHL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Development Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at DHL on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research DHL's latest sustainability initiatives and think about how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly gets their mission.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can drive customer engagement and create tailored account plans. Use real examples from your past roles to demonstrate your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re serious about joining the DHL team.
We think you need these skills to ace Account Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Development Manager role. Highlight your sales experience and any relevant background in Contract Logistics or DSC. We want to see how your skills align with our mission at DHL!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've managed conflicts or resolved issues in the past. This is key for us as we value effective stakeholder management and collaboration.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your achievements and experiences!
Apply Early!: We review applications continuously, so don’t wait until the last minute! Applying early increases your chances of being considered, especially since we may close the application period ahead of the interview date. Head over to our website and get your application in!
How to prepare for a job interview at DHL
✨Know Your Customer
Before the interview, research DHL's key customers and their industries. Understand their challenges and how DHL's solutions can address them. This will help you demonstrate your ability to create tailored account plans that align with customer needs.
✨Showcase Your Sales Experience
Be ready to discuss your sales background in detail. Prepare specific examples of how you've successfully managed multiple stakeholders and resolved conflicts in previous roles. This will highlight your suitability for the Account Development Manager position.
✨Emphasise Sustainability Initiatives
DHL is focused on sustainability, so be prepared to discuss how you can contribute to their initiatives. Share any relevant experiences or ideas you have about integrating sustainability into customer strategies, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the role, team dynamics, and DHL's future plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
