At a Glance
- Tasks: Drive growth and deepen partnerships with major customers in a dynamic environment.
- Company: Join DHL Supply Chain, a market leader shaping the future of logistics.
- Benefits: Enjoy a competitive salary, private medical insurance, and generous annual leave.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a tangible impact while building meaningful customer relationships.
- Qualifications: Proven track record in account development and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Location: DHL Supply Chain - UK & Ireland – remote role but with travel requirements to sites as required.
Drive growth. Deepen partnerships. Deliver impact. Are you a commercially driven relationship builder who thrives on unlocking growth within major customers? Do you bring energy, curiosity, and a relentless focus on delivering value? If so, we want to hear from you.
We’re looking for a Customer Account Development Director to join our Consumer & Convenience sector, taking ownership of accelerating growth across a portfolio of key accounts: strengthening partnerships, identifying new opportunities, and turning insight into action.
WHAT YOU’LL DO
- Drive profitable growth across strategic customer accounts by identifying and converting new opportunities
- Build deep, trusted relationships with senior customer stakeholders and internal teams
- Shape and execute account development plans aligned to customer ambitions and DHL capabilities
- Spot unmet needs and emerging trends, turning them into compelling, value-led propositions
- Collaborate cross-functionally (operations, solutions, finance) to deliver seamless customer outcomes
- Bring energy and momentum to every interaction, internally and externally
WHAT YOU’LL BRING
- Proven track record in account development, commercial growth, or business development
- Strong ability to influence, engage and challenge constructively at senior levels
- A natural connector and storyteller, able to translate customer needs into impactful solutions
- Commercial acumen with a focus on value creation, not just activity
- High levels of drive, ownership, and resilience
- Experience in logistics, supply chain, FMCG, or retail environments (advantageous)
Why DHL Supply Chain?
- Be part of a market leader shaping the future of supply chain
- Work with iconic brands and complex, high-value partnerships
- Join a team that values energy, collaboration, and ambition
- Opportunity to make a tangible commercial impact without direct line management responsibility
- A culture that empowers you to own outcomes and grow your career
Who thrives here
- Curious – always looking for the next opportunity
- Credible – trusted by customers and colleagues alike
- Commercially sharp – focused on outcomes and impact
- Relentless – in pursuit of results and customer success
If you’re ready to take ownership of growth, build meaningful customer partnerships, and make your mark in a fast-moving, high-impact environment, we’d love to hear from you.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles
- Private Medical Insurance
- 26 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We’re happy to talk about flexible working – just ask about alternative patterns
- Generous pension with up to 8% employer contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Account Development Director employer: DHL
DHL Supply Chain is an exceptional employer that champions a culture of collaboration, energy, and ambition, making it an ideal place for the Account Development Director role. With opportunities to work with iconic brands and make a tangible impact on commercial growth, employees benefit from flexible working arrangements, comprehensive health insurance, and generous leave policies, all while being empowered to drive their career forward in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Development Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven growth or built strong partnerships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your interest in joining their team.
We think you need these skills to ace Account Development Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Development Director role. Highlight your experience in account development and how it aligns with our focus on driving growth and building partnerships.
Showcase Your Storytelling Skills:We love a good story! Use your application to demonstrate how you've turned customer needs into impactful solutions. This will show us that you can connect with stakeholders and deliver value.
Highlight Your Commercial Acumen:Don’t forget to emphasise your commercial skills. We’re looking for someone who understands value creation, so share examples of how you've driven profitable growth in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at DHL
✨Know Your Numbers
Before the interview, brush up on your key achievements in account development and commercial growth. Be ready to share specific metrics that demonstrate your success, like revenue growth percentages or successful partnerships you've built. This will show your potential employer that you can deliver tangible results.
✨Master the Art of Storytelling
As a natural connector and storyteller, prepare to share compelling narratives about how you've turned customer needs into impactful solutions. Use the STAR method (Situation, Task, Action, Result) to structure your stories, making them engaging and relevant to the role.
✨Research and Relate
Dive deep into DHL Supply Chain's operations, values, and recent news. Understand their customer base and the logistics landscape. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company and its goals during the interview.
✨Show Your Collaborative Spirit
Since the role involves cross-functional collaboration, be prepared to discuss examples of how you've worked with different teams to achieve common goals. Highlight your ability to engage and influence stakeholders at all levels, showcasing your teamwork and relationship-building skills.
