Transport First Line Manager - Nights - Waitrose

Transport First Line Manager (Nights) | Waitrose

Salary: £38,000 per annum + Night Shift Premium
Contract: Permanent, Full Time
Shift Pattern: 22:00 - 06:00, any 5 days from 7 (including weekends)
Location: Bristol, BS10 7ES

Lead, Inspire and Drive Excellence at Our Brand-New Bristol Transport Operation

Are you a passionate people leader with a strong operational mindset? Do you thrive in a fast-paced transport environment where safety, compliance and customer service are paramount?

If so, DHL Supply Chain has an exciting opportunity for a Transport First Line Manager (Nights) to join our brand-new, state-of-the-art Bristol operation, supporting our valued customer, Waitrose.

This is your chance to play a key role in shaping a new operation while leading and developing a team of professional drivers. You'll be working in a modern, purpose-built facility with outstanding amenities, including an on-site gym and restaurant, while being part of a collaborative team that values innovation, engagement and continuous improvement.

What You'll Be Doing

As a Transport First Line Manager, you'll be responsible for leading the night shift transport operation, ensuring our drivers are safe, compliant, engaged and set up for success every day.

Your responsibilities will include:

• Managing the day-to-day transport operation to ensure safe, efficient and compliant delivery performance.
• Leading, coaching and developing driver teams through regular communication, engagement activities and structured one-to-one reviews.
• Building a positive and high-performing team culture where individuals feel valued, supported and motivated.
• Ensuring full compliance with Operator Licence (O-Licence) requirements, transport legislation and company policies.
• Promoting and maintaining the highest standards of health, safety and operational compliance.
• Monitoring vehicle compliance and ensuring defects are reported, investigated and resolved promptly.
• Supporting driver training and development to ensure colleagues have the skills, knowledge and tools needed to succeed.
• Analysing operational performance and identifying opportunities to improve efficiency, service and cost performance.
• Working closely with site customers, stakeholders and internal teams to deliver exceptional service and operational excellence.
• Utilising transport systems, WMS and reporting tools to drive performance and support decision-making.

What We're Looking For

We're looking for an enthusiastic leader who is passionate about people, operational excellence and delivering outstanding customer service.

You'll bring:

• Previous experience in a transport, logistics or operational leadership role.
• Strong people management skills with the ability to motivate, coach and develop teams.
• Excellent communication and stakeholder management skills, with the confidence to build effective working relationships across the operation.
• A proactive, hands-on approach and the ability to make decisions in a fast-paced environment.
• Good knowledge of transport compliance, health and safety, and operational best practice.
• Strong organisational and problem-solving skills with attention to detail.
• Good IT skills, including experience using Microsoft Office and operational systems.
• A commitment to delivering exceptional service, safety and compliance standards.

Why Join DHL?

At DHL Supply Chain, our people are at the heart of everything we do. We offer an environment where you can develop your career, make a real impact and be part of an industry-leading operation.

In return, you'll benefit from:

• Competitive salary plus 15% night shift premium.
• The opportunity to work in a brand-new, cutting-edge transport facility.
• Excellent on-site amenities, including a gym and restaurant.
• Ongoing training, development and career progression opportunities.
• A supportive, inclusive and collaborative working culture.
• The chance to work with one of the UK's most recognised retail brands, Waitrose.

WHO WE ARE

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we’re all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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