Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily logistics operations and manage transport plans effectively.
- Company: Join DHL, a global leader in supply chain management, known for innovation and excellence.
- Benefits: Enjoy competitive pay, 24/7 GP service, discounts, loans, and employee support.
- Why this job: Be part of a dynamic team that impacts everyday life and promotes diversity.
- Qualifications: Experience in transport supervision, logistics, and strong organisational skills required.
- Other info: Flexible shift patterns and opportunities for career growth within a supportive environment.
The predicted salary is between 27884 - 39126 £ per year.
Pay Rate: £34,855.13
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: 3 Week Rotation:
- 1st week: 5am - 1pm Monday to Friday
- 2nd Week: 1pm - 9pm, Monday to Wednesday, off Thursday and Friday then working Saturday and Sunday 5am - 5pm
- 3rd Week: 1pm - 9pm Tuesday to Friday, off Saturday to Monday
Location: Croydon - CR0 4XS
DHL, an award-winning leading supply chain business is seeking a Transport First Line Manager to play a vital role coordinating our daily logistics requirements.
To succeed in this role, you should have a comprehensive knowledge of supply chain supervisory practices and a demonstrative understanding of warehouse procedures, including storing goods, dispatching orders and tracking transportation vehicles.
WHAT DOES THE ROLE ENTAIL?
- Execution of transport plans ensuring transport and network SLA's/KPI's are achieved
- Have clear understanding of Objectives and KPI's applicable to your role and your team
- Review and amend where appropriate daily plans
- Collate all feedback against plan in the daily operations log for use in plan/do/review calls
- Management of short term driver absence and relocation of work
- Responsible for full and effective daily brief/debrief for DHL, agency and sub-contractor drivers
- Responsible for driver and fleet legal compliance during shift in accordance with DHL Asset Management Centre of Excellence standards
- Ensuring all drivers are appropriately trained and familiarised with both operations and equipment
- Accident and breakdown management via DHL standard operating procedures
- Ownership and accountability for driver induction, training and qualification are up to date for drivers reports
- From time to time you may be requested to deputise for the Transport Manager on daily plan/do/review calls
- To schedule, prepare and conduct quarterly 1-2-1's with all direct reports in line with OMS guidelines
- Manage Driver performance to identify any major discrepancies in accordance with the Daily Transport Plan
- Manage operational costs and identification of cost performance trends - i.e. fuel performance/accidents etc
- Manage disciplinary and grievance in accordance with Company Policy and Procedures
- Recruitment and selection
WHAT DO WE NEED FROM YOU?
We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:
- Previous and practical experience as a Transport Supervisor or Team Leader within a logistics environment
- Transport Office experience
- Transport legal compliance
- H&S compliance, ensuring and promoting the best H&S Standards using Safe, sound check lists, safety conversations and Gemba problem solving processes
- Comprehensive knowledge of supply chain practices
- Previous experience of the preparation and distribution of volume orders
- Computer literate with a practical knowledge of logistics software packages
- Excellent organisational and problem-solving skills, with the ability to supervise, organise and train direct reports
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
Transport First Line Manager employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport First Line Manager
✨Tip Number 1
Familiarise yourself with the specific logistics and transport regulations that apply to the role. Understanding legal compliance and health & safety standards will not only boost your confidence but also demonstrate your commitment to the position.
✨Tip Number 2
Network with current or former employees in similar roles at DHL or within the logistics sector. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience with managing teams and performance metrics. Be ready to share specific examples of how you've successfully led a team or improved operational efficiency in previous roles.
✨Tip Number 4
Research DHL's values and recent initiatives in supply chain management. Showing that you align with their mission and are aware of their current projects can set you apart as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Transport First Line Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport supervision or logistics. Emphasise your knowledge of supply chain practices and any specific achievements that align with the role's requirements.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your understanding of the Transport First Line Manager role. Mention your experience with transport legal compliance, health and safety standards, and your ability to manage driver performance.
Highlight Relevant Skills: In your application, focus on key skills such as organisational abilities, problem-solving, and experience with logistics software. Provide examples of how you've successfully supervised teams or managed operational costs in previous roles.
Show Enthusiasm for the Company: Demonstrate your interest in DHL by mentioning their commitment to diversity and inclusion, as well as their reputation in the supply chain industry. This shows that you are not only interested in the role but also in being part of their team.
How to prepare for a job interview at DHL Supply Chain
✨Know Your Logistics Inside Out
Make sure you have a solid understanding of supply chain practices and warehouse procedures. Brush up on your knowledge of storing goods, dispatching orders, and tracking transportation vehicles, as these are crucial for the role.
✨Familiarise Yourself with KPIs
Understand the key performance indicators (KPIs) relevant to the Transport First Line Manager position. Be prepared to discuss how you would ensure these targets are met and how you’ve achieved similar goals in past roles.
✨Demonstrate Leadership Skills
As a manager, you'll need to show that you can lead and motivate a team. Think of examples from your previous experience where you've successfully managed a team, handled conflicts, or improved performance.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing driver absences or dealing with accidents. Prepare clear, structured responses that highlight your problem-solving skills and adherence to safety standards.
