At a Glance
- Tasks: Lead fleet operations, drive performance, and shape strategy in a fast-paced environment.
- Company: Join DHL, a leader in global logistics with a collaborative culture.
- Benefits: Company car scheme, generous pension, 24/7 GP consultations, and lifestyle discounts.
- Other info: Dynamic role with opportunities for continuous improvement and digital transformation.
- Why this job: Make a real impact on fleet efficiency and innovation while leading talented teams.
- Qualifications: Experience in fleet management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
At DHL, we don't just move goods, we power global commerce. This role offers the opportunity to shape strategy, influence procurement decisions, and lead digital transformation initiatives, all while working within a high-performing, collaborative culture. If you're motivated by delivering measurable results, leading talented teams, and driving continuous improvement, this is your chance to make a real impact in a fast-paced, forward-thinking environment.
Step into a pivotal role with DHL Supply Chain as an Operations Manager – Fleet Services, where you'll drive performance, innovation, and efficiency at the heart of a national fleet operation. Leading the AMCoE Central Maintenance Control (CMC) and Central Rental Desk (CRD), you'll play a critical part in ensuring our fleet is safe, compliant, and operating at peak performance supporting world‑class logistics across the UK & Ireland.
Responsibilities- Reviewing fleet‑wide performance across a 10,000‑asset operation, identifying trends, risks, and opportunities to reduce the cost of maintenance and damage spend.
- Leading and supporting multiple specialist teams including Call Handling, Technical, and Central Rental Desk operations.
- Managing supplier performance and hosting robust review meetings, challenging service delivery and negotiating improved commercial outcomes.
- Collaborating with senior internal stakeholders, including VP‑level engagement, to shape fleet strategy and resolve operational challenges.
- Leading strategic decisions on fleet investment, including buy‑vs‑lease analysis, vehicle extensions, and procurement planning.
- Driving continuous improvement and digital transformation across fleet services, enhancing efficiency through automation and smarter processes.
- Thrives in a senior, fast‑paced operational environment and is comfortable leading large‑scale, high‑value fleet operations.
- Has strong fleet and transport leadership experience, with a deep understanding of maintenance, rental, and fleet lifecycle management.
- Is highly commercially astute, with the ability to manage large budgets and make strategic financial decisions.
- Excels at influencing, negotiating, and building credibility with both suppliers and senior stakeholders.
- Is an engaging and capable leader who can manage, develop, and inspire multiple teams.
- Has strong analytical and presentation skills, with the ability to turn data into insight and communicate it effectively.
- Access to the Company Car or Car Allowance scheme.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Operations Manager - Fleet Services in Stretford employer: DHL Supply Chain
At DHL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As an Operations Manager in Fleet Services based in Manchester, you'll enjoy a range of benefits including access to a company car scheme, a generous pension plan, and numerous lifestyle discounts, all while leading talented teams in a fast-paced environment that prioritises employee growth and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Fleet Services in Stretford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Operations Manager role. Tailor your examples to highlight your leadership and strategic decision-making abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at DHL and making an impact in fleet services.
We think you need these skills to ace Operations Manager - Fleet Services in Stretford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Manager role. Highlight your leadership in fleet operations and any relevant achievements that showcase your ability to drive performance and efficiency.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with digital transformation and strategic decision-making.
Showcase Your Analytical Skills:Since this role involves reviewing fleet performance and making data-driven decisions, be sure to include examples of how you've used analytics to improve operations in your previous roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you into the process quickly. We can’t wait to hear from you!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Fleet Inside Out
Before the interview, dive deep into understanding fleet management and operations. Familiarise yourself with key metrics like maintenance costs, asset performance, and compliance standards. This knowledge will help you speak confidently about how you can drive efficiency and innovation at DHL.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing large-scale operations. Think of specific situations where you influenced outcomes or improved processes. This will demonstrate your capability to inspire and develop teams, which is crucial for the Operations Manager role.
✨Be Ready to Discuss Strategy
DHL is looking for someone who can shape fleet strategy. Be prepared to discuss your approach to procurement decisions, investment strategies, and how you would tackle operational challenges. Having a clear vision will show that you’re ready to make a real impact.
✨Engage with Data
Since the role involves analysing fleet performance, brush up on your analytical skills. Be ready to discuss how you've used data to identify trends and make informed decisions in past roles. This will illustrate your ability to turn insights into actionable strategies.
