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- Tasks: Drive growth by managing key accounts and identifying new business opportunities.
- Company: DHL Supply Chain is a global leader in logistics, transforming the way goods are delivered.
- Benefits: Enjoy flexible working, private medical insurance, and generous annual leave.
- Why this job: Join a dynamic team focused on innovation and customer satisfaction in a thriving industry.
- Qualifications: Experience in retail or logistics with strong relationship-building skills required.
- Other info: Remote role with 75% national travel; applications reviewed continuously.
The predicted salary is between 60000 - 84000 £ per year.
Join to apply for the Strategic Account Development Director role at DHL Supply Chain
Join to apply for the Strategic Account Development Director role at DHL Supply Chain
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This range is provided by DHL Supply Chain. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Grade: RCS G
Contract Type: Permanent (Full-Time)
Location: England, remote role with 75% national travel
Think you know DHL? Think again! We\’re not just about delivering parcels. DHL Supply Chain is the world\’s leading logistics company and our Sales team is at the forefront of driving growth and innovation.
Dur to rapid growth, we are currently seeking 3 Strategic Account Development Directors to join our Ecommerce & Retail division!
Your Mission:
Accelerate Growth: Support our DHL Supply Chain growth agenda by developing existing dedicated accounts
Seize Opportunities: Identify, assess, pursue, and close additional business opportunities within your assigned accounts
Ensure Satisfaction: Proactively manage the renewal agenda and ensure sustained customer satisfaction.
WHAT YOU\’LL DO
- Grow long-term relationships with customers in the Ecomm & Retail sector.
- Handle all aspects of customer acquisition, from prospecting and targeting to consultative selling, pitching, closing the deal, and contracting.
- Engage with a range of omni-channel and online retail businesses.
- Oversee the performance of site operation teams and facilitate resolutions in case of customer issues.
- Work with internal functions that support the sales process, such as Solution Design, HR, IT, Real Estate, Legal, and Finance. Gather required input and coordinate actions.
WHAT YOU\’LL BRING
- Retail AND/OR 3pl contract logistics experience
- Experience managing large scale, high value customer accounts
- Proven ability to understand customer organisations and navigate them to build relationships across decision levels, operations, and functional levels.
- Experience in identifying solutions from a company\’s portfolio or developing new solutions to fit customer needs.
- Experience in complex environments involving multiple stakeholders and solution sets.
- Proven ability to scan the market and competitive environment for impacts on company strategy.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles
- Private Medical Insurance
- 26 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We\’re happy to talk about flexible working – just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit to learn more
WHO WE ARE
We\’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we\’re all about creating a workplace where everyone\’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.
#UKIDSCMBD
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Supply Chain, and Business Development
-
Industries
Transportation, Logistics, Supply Chain and Storage, Retail, and Warehousing and Storage
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Strategic Account Development Director employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Development Director
✨Tip Number 1
Network with professionals in the logistics and retail sectors. Attend industry events or webinars where you can meet potential colleagues or clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Research DHL Supply Chain thoroughly. Understand their recent projects, values, and challenges in the market. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare to discuss your experience with managing large-scale accounts. Be ready to share specific examples of how you've successfully navigated complex environments and built relationships across various decision levels.
✨Tip Number 4
Familiarise yourself with the latest trends in e-commerce and retail logistics. Being knowledgeable about current market dynamics will not only impress your interviewers but also show that you are proactive and forward-thinking.
We think you need these skills to ace Strategic Account Development Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and 3PL contract logistics. Emphasise your ability to manage large-scale customer accounts and your success in consultative selling.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of DHL Supply Chain's mission and how your skills align with their goals. Mention specific examples of how you've accelerated growth and ensured customer satisfaction in previous roles.
Showcase Your Achievements: Quantify your achievements in previous positions. Use metrics to illustrate how you have successfully identified and closed business opportunities, managed relationships, and navigated complex environments.
Prepare for Potential Questions: Anticipate questions related to your experience with omni-channel and online retail businesses. Be ready to discuss how you would approach customer acquisition and relationship management in this role.
How to prepare for a job interview at DHL Supply Chain
✨Research DHL Supply Chain
Before your interview, take the time to understand DHL's mission, values, and recent developments in the logistics industry. This will help you tailor your responses and demonstrate your genuine interest in the company.
✨Showcase Your Experience
Be prepared to discuss your previous experience in managing large-scale customer accounts and how it relates to the role. Use specific examples to illustrate your ability to build relationships and drive growth within the Ecomm & Retail sector.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to navigate complex environments. Think of examples where you've successfully identified solutions or managed stakeholder expectations in challenging situations.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company's growth strategy, team dynamics, or the challenges faced in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.