Shift Controller

Shift Controller

Full-Time 26851 - 26851 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate and dispatch drivers while handling administrative duties in a fast-paced environment.
  • Company: Join DHL Supply Chain, the world’s leading logistics company with a dynamic team.
  • Benefits: Enjoy free parking, on-site canteen, generous pension scheme, and 24/7 GP consultations.
  • Other info: Flexible working hours with opportunities for career growth and development.
  • Why this job: Be part of a vital team that keeps the country running smoothly and make a real impact.
  • Qualifications: Strong communication skills and ability to multitask in a collaborative setting.

The predicted salary is between 26851 - 26851 £ per year.

Pay Rate: £26,851.07 + overtime is paid at 1.5x hourly rate

Grade: O

Contract Type: Permanent (Full-Time)

Shift patterns: Monday - Friday 2pm - 10pm (flexibility is required to cover other times from time to time)

Location: Burton on Trent

We’re now looking for a Shift Controller to support with Driver dispatch and general administration duties.

A TYPICAL DAY MAY INVOLVE:

  • Coordinating and dispatching drivers, ensuring all routes are efficiently covered
  • Handling incoming calls, primarily from drivers needing support or updates
  • Communicating with internal teams and external customers to resolve queries
  • Completing general operational and administrative tasks to support the shift
  • Providing debrief support for drivers when required, including reviewing completed routes and issues

THIS ROLE WOULD SUIT PEOPLE WHO:

  • Thrives in a fast‑paced environment and can confidently juggle multiple tasks at once
  • Has strong communication skills and is comfortable speaking with drivers and customers
  • Can work independently while also collaborating well with a wider team
  • Is flexible with working hours and willing to support operational needs when required

WHY JOIN US?

  • Free parking and on‑site canteen
  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
  • Free confidential 24/7 GP consultations
  • Hundreds of retail and lifestyle discounts
  • Affordable loans, savings schemes and free mortgage advice

Shift Controller employer: DHL Supply Chain

DHL Supply Chain is an exceptional employer, offering a dynamic work environment in Burton on Trent where our Shift Controllers play a vital role in ensuring smooth logistics operations. With competitive pay, generous pension contributions, and a range of employee benefits including free parking and 24/7 GP consultations, we prioritise the well-being and growth of our team members. Join us to be part of a supportive culture that values flexibility and collaboration, providing ample opportunities for personal and professional development.

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Contact Details:

DHL Supply Chain Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Controller

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DHL Supply Chain and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DHL Supply Chain!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like DHL Supply Chain keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Shift Controller

Driver Dispatch Coordination
Communication Skills
Problem-Solving Skills
Administrative Skills
Operational Support
Flexibility
Team Collaboration

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to DHL Supply Chain:This is your chance to really connect with the team at DHL Supply Chain. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at DHL Supply Chain

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DHL Supply Chain.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DHL Supply Chain that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DHL Supply Chain. Show them you’re not just focused on the day-to-day but also have a strategic mindset!