At a Glance
- Tasks: Support and configure Oracle HCM Cloud while managing team and project delivery.
- Company: Join DHL, a global leader in logistics with a diverse and innovative culture.
- Benefits: Enjoy a permanent role with opportunities for personal and professional growth.
- Other info: Work in a supportive environment that values equality and respect.
- Why this job: Be part of a team that makes a real impact in everyday life.
- Qualifications: 5+ years experience with Oracle HCM Cloud and strong analytical skills.
The predicted salary is between 49500 - 60500 £ per year.
Be An Essential Part Of Everyday Life
At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.
We have an exciting opportunity for an experienced Senior Functional Design & Configuration Specialist to join our team. In this influential role, you will assist in managing the team, provisioning functional support to the operation and maintenance of the Oracle HCM SaaS platform.
Your role is to ensure that the HR Development and Operations team has the capacity and required specialist capability to support both the increase in Functional support workload resulting from the migration of the NORAM countries onto myHR and the overlap with the ORC APAC projects implementation plans.
YOUR KEY ACCOUNTABILITIES INCLUDE:
- Oracle HCM Cloud (Inc Oracle Recruitment) Support: Gather requirements, facilitate workshops, configure and test solutions, support business testing and deliver effective resolutions to business challenges; Manage quarterly Oracle releases; Ensure alignment with HR systems strategy, support HR IT project delivery, and review functional specifications to drive solution design and implementation.
- Vendor Coordination: Develop and coordinate the development of solutions or customization components by external resources in accordance with detailed designs, following development methods, documentation standards and quality assurance (QA) requirements.
- Project Delivery: Participate in project planning and cost estimation; Reporting tracking individual progress against a portion of the work/project plan; Lead internal team and small projects.
- Incident Management: Provide functional support for system incidents, investigate root causes, resolve issues; Liaise with relevant 3rd party support to monitor issues requiring escalation.
- Stakeholder Engagement: Collaborate with business partners to deliver projects and ongoing support for Oracle HCM Cloud and related applications; Provide feedback and coaching to team members and updates to senior management; Communicate and coordinate with internal and external IT partners to facilitate effective delivery of projects and ongoing support.
WHAT ARE WE LOOKING FOR FROM YOU?
- At least 5 years of experience supporting and configuring Oracle HCM Cloud.
- Qualifications related to vocational, technical, specialized, or professional certifications.
- Strong Oracle HCM Cloud SME knowledge, particularly in Core HR, Absence Management, Benefits, and Recruitment.
- Proven experience gathering requirements, facilitating workshops, configuring solutions, and supporting business testing.
- Experience supporting Oracle quarterly patching upgrades.
- Experience working with relevant 3rd party support to monitor issues requiring escalation.
- Strong analytical skills, with the ability to identify root causes, perform extensive investigation and analysis to resolve complex issues in a timely manner.
- Experience working in a continuous improvement environment, challenging ideas and finding solutions to problems.
- Excellent communication and interpersonal skills, with the ability to work effectively with remote teams and stakeholders.
- Ability to collaborate with business partners, internal IT teams and external providers to deliver projects and ongoing support.
- Proactive, self-motivated and able to work independently.
The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
Senior Functional Design & Configuration Specialist employer: DHL Supply Chain
DHL Supply Chain in Skelmersdale is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits such as pension contributions, free GP consultations, and various discounts, employees are supported both personally and professionally. The dynamic warehouse environment fosters teamwork and innovation, making it an ideal place for those looking to make a meaningful impact in inventory management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Functional Design & Configuration Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DHL Supply Chain values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DHL Supply Chain might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DHL Supply Chain!
✨Direct Apply to DHL Supply Chain
Let's not forget to apply directly through the DHL Supply Chain website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Functional Design & Configuration Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DHL Supply Chain.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DHL Supply Chain. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DHL Supply Chain
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
