Position: Shift Manager
Location: Rugby
Grade: RCS. M
Shift patterns: Monday-Friday. Rotational Shifts (06:00-14:00 & 14:00-22:00)
Contract Type: 6 Month Fixed Term Contract/Secondment (Full-Time)
Are you a driven and people-focused logistics professional looking for your next leadership challenge? DHL are looking for an exceptional Shift Manager to join our dedicated team supporting our valued customer, 3M, at our Rugby site. This is an exciting opportunity to lead a high-performing operation, inspiring colleagues to deliver outstanding service, operational excellence, and continuous improvement in a fast-paced warehouse and transport environment. If you're passionate about developing teams, driving performance, and creating a safe and engaging workplace culture, we'd love to hear from you.
What you'll do
- Managing a team of up to 45 staff (Warehouse colleagues, First Line Managers and Performance coaches)
- Manage operational performance on shift to achieve agreed Key Performance Indicators (KPIs) on productivity, quality and cost (P&L)
- Ensure workload planning and resourcing routines are accomplished to the required standard
- Complete all team performance reviews and 1-2-1s for direct reports, accurately and within timeframe
- Ensure that SOPs, SSOW and company policies and processes are being adhered to at all times
- Control absence levels on shift by robust and consistent application of absence management process
- Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals
- Building and maintaining effective working relationships with management, colleagues and stakeholders
- To take full operational responsibility for the warehouse and transport operations on a shift basis
This role would suit people who
- Previous warehouse management experience at Shift Manager/Supervisor level is essential
- Experience of working within a Warehousing operation is essential
- Transport operation knowledge/experience would be beneficial
- Excellent communication skills - Verbal and written
- Automation experience would be desirable
- Understanding of finances/budget (P&L)
- Demonstrable record of delivering against targets for own area of responsibility
- Analytical skills - Running reports, sharing data
Why join us?
- Free parking and on-site canteen
- 33 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit to learn more
Shift Manager in Rugby employer: DHL Supply Chain
DHL Supply Chain in Skelmersdale is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits such as pension contributions, free GP consultations, and various discounts, employees are supported both personally and professionally. The dynamic warehouse environment fosters teamwork and innovation, making it an ideal place for those looking to make a meaningful impact in inventory management.
