At a Glance
- Tasks: Drive growth and deepen partnerships with major customers in a dynamic environment.
- Company: Join DHL Supply Chain, a global leader in supply chain management.
- Benefits: Enjoy competitive salary, private medical insurance, and flexible working options.
- Other info: Be part of a collaborative culture that values energy and ambition.
- Why this job: Make a tangible impact while building meaningful customer relationships.
- Qualifications: Proven experience in account development and strong commercial acumen required.
The predicted salary is between 60000 - 80000 € per year.
Contract Type: Permanent (Full-Time)
Location: DHL Supply Chain - UK & Ireland - remote role but travel requirements to sites as required.
Drive growth. Deepen partnerships. Deliver impact. Are you a commercially driven relationship builder who thrives on unlocking growth within major customers? Do you bring energy, curiosity, and a relentless focus on delivering value? If so, we want to hear from you.
We're looking for a Customer Account Development Director to join our Consumer & Convenience sector, taking ownership of accelerating growth across a portfolio of key accounts: strengthening partnerships, identifying new opportunities, and turning insight into action.
WHAT YOU'LL DO
- Drive profitable growth across strategic customer accounts by identifying and converting new opportunities
- Build deep, trusted relationships with senior customer stakeholders and internal teams
- Shape and execute account development plans aligned to customer ambitions and DHL capabilities
- Spot unmet needs and emerging trends, turning them into compelling, value-led propositions
- Collaborate cross-functionally (operations, solutions, finance) to deliver seamless customer outcomes
- Bring energy and momentum to every interaction, internally and externally
WHAT YOU'LL BRING
- Proven track record in account development, commercial growth, or business development
- Strong ability to influence, engage and challenge constructively at senior levels
- A natural connector and storyteller, able to translate customer needs into impactful solutions
- Commercial acumen with a focus on value creation, not just activity
- High levels of drive, ownership, and resilience
- Experience in logistics, supply chain, FMCG, or retail environments (advantageous)
Why DHL Supply Chain?
- Be part of a market leader shaping the future of supply chain
- Work with iconic brands and complex, high-value partnerships
- Join a team that values energy, collaboration, and ambition
- Opportunity to make a tangible commercial impact without direct line management responsibility
- A culture that empowers you to own outcomes and grow your career
Who thrives here
- Curious - always looking for the next opportunity
- Credible - trusted by customers and colleagues alike
- Commercially sharp - focused on outcomes and impact
- Relentless - in pursuit of results and customer success
If you're ready to take ownership of growth, build meaningful customer partnerships, and make your mark in a fast-moving, high-impact environment, we'd love to hear from you.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles
- Private Medical Insurance
- 26 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We're happy to talk about flexible working - just ask about alternative patterns
- Generous pension with up to 8% employer contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Account Development Director in Rugby employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer that champions a culture of collaboration, energy, and ambition, making it an ideal place for the Account Development Director role. With opportunities to work with iconic brands and make a tangible impact on commercial growth, employees benefit from a supportive environment that encourages career development and offers flexible working arrangements. The comprehensive benefits package, including private medical insurance and generous leave options, further enhances the rewarding experience of being part of a market leader in supply chain management.
StudySmarter Expert Advice🤫
We think this is how you could land Account Development Director in Rugby
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you’re not just another candidate, but someone who truly fits into their team.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven growth or built partnerships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Account Development Director in Rugby
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about driving growth and building relationships with customers. Use examples from your past experiences to illustrate your passion for account development.
Tailor Your Application:Make sure to customise your application to align with the job description. Highlight your relevant experience in logistics, supply chain, or FMCG, and demonstrate how your skills can help us achieve our goals. A tailored application shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Account Development Director role. Use bullet points where possible to make it easy for us to read through your key achievements.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Numbers
Before the interview, brush up on your key achievements in account development and commercial growth. Be ready to share specific metrics that demonstrate your impact, like revenue growth percentages or successful partnerships you've built. This will show your potential employer that you can drive results.
✨Understand Their Business
Research DHL Supply Chain and their Consumer & Convenience sector thoroughly. Familiarise yourself with their key accounts, recent news, and industry trends. This knowledge will help you tailor your responses and demonstrate how you can add value to their specific needs.
✨Prepare Your Story
Craft a compelling narrative about your career journey, focusing on how you've successfully built relationships and driven growth. Use the STAR method (Situation, Task, Action, Result) to structure your examples, making it easier for the interviewer to see your thought process and impact.
✨Ask Insightful Questions
Prepare thoughtful questions that show your curiosity and understanding of the role. Ask about their current challenges in account development or how they measure success in customer partnerships. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
