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- Tasks: Support operations in prisons, manage staff absences, and ensure smooth logistics.
- Company: Join a leading logistics company dedicated to rehabilitation and support.
- Benefits: Enjoy free parking, generous leave, flexible working, and a great pension scheme.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in prisoners' lives while developing your career.
- Qualifications: Experience in logistics or team management preferred; strong communication skills required.
The predicted salary is between 30000 - 32500 £ per year.
Location: Remote (Covering North East England and East Coast of England)
Contract Type: Permanent (Full-Time)
Shift pattern: Monday- Friday (occasional weekend work will be required)
Salary: £30,000 - £32,500 depending on experience - Plus company vehicle (after completion of successful probationary period)
Grade: M
PLEASE NOTE: This role requires travelling to multiple live operational prison environments within the North East and East Coast of England, and you will be in direct contact with inmates who are currently serving a sentence. You will be required to undertake an enhanced security vetting process if you are to be successful for this position.
HMPPS provides prisoners with the means to order goods using their own funds. At DHL, our role is to manage the picking, packing and distribution of these orders. No two days on our HMPPS contract are the same! You will play an integral role in the prisoner’s lives, working with a diverse team to support their rehabilitation.
Role Purpose:
- Provide operational support across warehouses and service locations by covering staff absences, filling gaps, and delivering training.
- Assist Warehouse Managers with onboarding, staff development, and recruitment.
- Support the Regional Operations Manager and Head of Operations with canteen-related issues at DHL and HMP sites, while contributing to project delivery and continuous improvement.
- Ensure adherence to health and safety standards and assist in the implementation of operational strategies.
- Ensuring all relevant DHL operational documents are completed accurately/timely inclusive of change requests.
- Ensure all delivery queries are reported to Warehouse Manager/Supervisors/Transport Team.
- Comply with all Prison Service regulations, including security.
Requirements:
- Logistics or similar engagement level job preferable but not essential.
- Experience of managing a Team or multiple locations.
- Excellent Time Management skills and ability to prioritise workload.
- Strong communication skills both verbal and written.
- IT skills and working knowledge of Microsoft Packages.
- Full Valid UK Driving License - and use of own vehicle (company vehicle provided after successful probationary period).
Why Join Us:
- Free parking and on-site canteen.
- Generous annual leave allowance.
- We’re happy to talk about flexible working - just ask about alternative patterns at interview.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Regional Operations Support & Services Supervisor employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Support & Services Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at DHL or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching common questions for operational roles. Think about your past experiences and how they relate to the job description. We want to hear your stories!
✨Tip Number 3
Show off your skills! Bring examples of how you've managed teams or improved processes in previous jobs. We love seeing how you can contribute to our mission at DHL.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team.
We think you need these skills to ace Regional Operations Support & Services Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Support & Services Supervisor role. Highlight relevant experience, especially in logistics and team management, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at DHL and how your skills align with our mission. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DHL Supply Chain
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Regional Operations Support and Services Supervisor. Familiarise yourself with the logistics involved in managing operations across multiple locations, especially in a prison environment. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Team Management Skills
Since this role involves managing a team and supporting staff development, be prepared to discuss your previous experiences in team management. Think of specific examples where you've successfully led a team or handled staff training. This will show that you have the necessary skills to thrive in this position.
✨Highlight Your Communication Skills
Strong communication is key in this role, especially when dealing with diverse teams and inmates. Prepare to share examples of how you've effectively communicated in challenging situations. This could include resolving conflicts or ensuring clear instructions are understood by all team members.
✨Prepare for Security Vetting Questions
Given the nature of the job, expect questions related to security and compliance. Be ready to discuss your understanding of health and safety standards, as well as any relevant experience you have in adhering to strict regulations. This will reassure the interviewers of your capability to handle sensitive environments.