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- Tasks: Ensure smooth operations and resolve issues in a fast-paced logistics environment.
- Company: Join DHL, the global leader in supply chain management.
- Benefits: Enjoy a generous pension scheme, 24/7 GP consultations, and lifestyle discounts.
- Why this job: Be a key player in a dynamic team that keeps the world moving.
- Qualifications: Previous team leader experience and strong communication skills required.
- Other info: Opportunities for career growth in an inclusive workplace.
The predicted salary is between 36582 - 40900 £ per year.
Pay Rate: £36,582
Grade: CA P
Contract Type: Permanent (Full-Time)
Shift patterns: FIXED Rotational Shift, WEEK 1: Monday to Friday, 06:00AM to 13:30PM & WEEK 2: Monday to Thursday, 13:15PM to 21:15PM; FIXED NIGHT SHIFT - Monday to Friday, 21:00PM to 06:15AM
Location: Birmingham
Think you know DHL? Think again! We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
A Typical Day May Involve:
- Provide sustained process control within the assigned operational area by maintaining material flow, productivity and compliance through proactive monitoring, rapid issue resolution and expert operational intervention.
- The Process Controller acts as an embedded operational authority, ensuring stability, resilience and performance under both normal operating conditions and periods of disruption, including short term resource gaps.
- Accountable for end to end process performance within a defined operational area on a shift basis.
- Acts as first point of expert escalation for process, system, equipment and flow related issues.
- Provides operational continuity and leadership cover during short term absence of other Process Controllers and warehouse operative roles.
- Maintains productivity, safety and service standards during periods of disruption or reduced support capacity.
Who This Role Would Suit:
- Previous Team Leader Experience is essential.
- Strong Communicator.
- Strong Operational knowledge.
Why Join Us:
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Who We Are:
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an Inclusive Workplace:
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Application Details:
Please be aware that interviews are provisionally scheduled to take place during the week commencing 11/02/2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Process Coordinator employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Coordinator
✨Tip Number 1
Get to know the company! Research DHL and understand their values, mission, and what makes them tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Process Coordinator. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to process control and team leadership. Think of examples from your past experiences that demonstrate your skills and how you handle challenges. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining DHL and ready to take the next step in your career.
We think you need these skills to ace Process Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Process Coordinator role. Highlight your previous team leader experience and operational knowledge, as these are key for us. Use specific examples that showcase your skills in maintaining productivity and compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your strong communication skills and how you’ve successfully resolved issues in past roles. Keep it engaging and relevant!
Showcase Your Problem-Solving Skills: As a Process Coordinator, you'll need to demonstrate your ability to handle disruptions and maintain operational continuity. In your application, share examples of how you've tackled challenges in previous positions and what the outcomes were.
Apply Early!: Don’t wait until the last minute to submit your application. We review applications continuously, and applying early gives you a better chance of being considered. Head over to our website and get your application in as soon as possible!
How to prepare for a job interview at DHL Supply Chain
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Process Coordinator. Familiarise yourself with key terms like 'process control', 'operational continuity', and 'issue resolution'. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Leadership Skills
Since previous team leader experience is essential, prepare examples that highlight your leadership abilities. Think of situations where you successfully led a team through challenges or improved processes. Be ready to discuss how you can maintain productivity and safety standards during disruptions.
✨Communicate Clearly and Confidently
Strong communication is crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. This will demonstrate your ability to communicate effectively in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and what success looks like in the Process Coordinator role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
