At a Glance
- Tasks: Lead real-time decision making and optimise resource planning in a dynamic control room.
- Company: Join DHL Supply Chain, a leader in digital logistics innovation.
- Benefits: Enjoy 25 days annual leave, free parking, and a generous pension scheme.
- Other info: Be part of an inclusive workplace where your skills truly matter.
- Why this job: Make a real impact in a fast-paced, tech-driven environment with growth opportunities.
- Qualifications: Experience in warehouse operations and strong analytical skills required.
The predicted salary is between 40000 - 50000 € per year.
Location: Milton Keynes
Grade: RCS. L
Shift patterns: Monday-Friday, Day time hours (08:00-16:00)
Contract Type: Permanent (Full-Time)
At DHL Supply Chain, we’re redefining digital logistics through innovation, data, and operational excellence. As we continue to strengthen our cutting‑edge Digital Centre in Milton Keynes, we’re looking for a driven and experienced Planning Control Room Manager to take ownership of our control room function—leading real‑time decision making, optimising resource planning, and ensuring seamless service delivery across our operation. This is a pivotal leadership role where you’ll sit at the heart of our operation, coordinating activity, managing performance, and empowering your team to deliver world‑class service in a fast‑paced, technology‑driven environment.
A TYPICAL DAY MAY INVOLVE:
- Maximise the performance of the operation by ensuring accurate, detailed planning information to enable the operation to direct daily, weekly and monthly activities and identify any potential shortfalls.
- Manage a team to monitor and track all KPIs against plan, providing timely and accurate reports in all areas including planned and flex hours, performance levels.
- Accountable for producing accurate, detailed planning information and volume plans.
- Plan, allocate, co‑ordinate and adjust staff levels to meet operational requirements in line with defined budgets.
- Support in driving a continuous improvement culture within the operation.
- Schedule rota’s and work patterns in line with Working Time Directive guidelines.
- Carry out ad‑hoc projects that both improve and advance the depot planning processes.
- Communicate and liaise with on‑site agency management to support shortfalls or surpluses of hours requirements.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Previous experience within a warehouse environment is essential.
- 3PL experience would be desirable.
- Technical understanding of operations with technical abilities around systems (Excel, Co Pilot, Manhattan & Red Prairie, Chronos, Power BI).
- Resource planning background.
- Project management would be beneficial.
- Excellent communication skills—verbal and written.
- Analytical skills.
WHY JOIN US?
- Free parking and on‑site canteen.
- 25 days annual leave.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.
Planning Control Room Manager employer: DHL Supply Chain
At DHL Supply Chain, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters innovation and operational excellence. Our commitment to employee growth is evident through comprehensive benefits such as generous annual leave, a robust pension scheme, and continuous improvement initiatives, all while promoting a culture of inclusivity where every team member's contributions are valued. Join us to be part of a forward-thinking team that empowers you to excel in your career while enjoying a range of lifestyle discounts and support services.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Control Room Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at DHL or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to planning and resource management. We recommend using the STAR method to structure your answers—it's a great way to showcase your experience effectively.
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've used data to drive decisions in past roles. This will resonate well with the tech-driven environment at DHL.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at DHL.
We think you need these skills to ace Planning Control Room Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous warehouse experience and any resource planning background to show us you’re the right fit for the Planning Control Room Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've maximised performance in past roles, and don’t forget to mention your technical skills with systems like Excel or Power BI!
Showcase Your Leadership Skills:Since this is a leadership role, make sure to highlight your experience managing teams. Talk about how you’ve empowered your team in the past and driven a culture of continuous improvement—this will resonate with us at DHL.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Numbers
As a Planning Control Room Manager, you'll need to be on top of KPIs and performance metrics. Brush up on relevant statistics and be ready to discuss how you've used data to drive decisions in past roles. This shows you understand the importance of analytics in logistics.
✨Showcase Your Leadership Skills
This role is all about leading a team, so prepare examples that highlight your leadership style. Think about times when you've empowered your team or improved performance. Be ready to discuss how you handle challenges and motivate others.
✨Familiarise Yourself with Technology
DHL is looking for someone with technical abilities around systems like Excel, Power BI, and others mentioned in the job description. Make sure you can talk confidently about your experience with these tools and how you've used them to optimise operations.
✨Emphasise Continuous Improvement
DHL values a culture of continuous improvement, so come prepared with examples of how you've implemented changes in previous roles. Discuss any projects you've led that resulted in better efficiency or service delivery, as this will resonate well with their goals.
