At a Glance
- Tasks: Lead and motivate a team to achieve performance targets in a dynamic aviation environment.
- Company: Join DHL Supply Chain, the world's leading logistics company at Heathrow Airport.
- Benefits: Generous pension scheme, free GP consultations, and hundreds of retail discounts.
- Other info: Exciting opportunities for career growth and personal development.
- Why this job: Make a real impact in aviation logistics while developing your leadership skills.
- Qualifications: Management experience in fast-paced environments; strong people skills required.
The predicted salary is between 34799 - 34799 £ per year.
Pay Rate: £34,799
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Monday - Friday - day shifts - Flexibility is required to meet the needs of the business
Location: Heathrow TW6 2GA
PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics!
A TYPICAL DAY MAY INVOLVE:
- Drive team performance against KPIs, safety, and service targets
- Lead, coach, and develop your team through regular engagement and performance management
- Plan and support impactful engagement activities and site-wide events
- Coordinate key events such as Long Service Awards, World Food Day, and cultural initiatives
- Support performance reporting ensuring accuracy and actionable insight for customer
- Maintain compliance tools and contribute to operational forums
- Identify opportunities to improve efficiency and team performance
- Support investigations and ensure compliance with operational standards
- Maintain accurate documentation and support business continuity
THIS ROLE WOULD SUIT PEOPLE WHO:
- Previous management experience within a fast‑paced, pressurised operational environment (aviation experience preferred)
- Strong people management and leadership skills, with the ability to engage, motivate, and develop teams
- Excellent communication and interpersonal skills, with confidence working across all levels
- Highly organised with the ability to manage multiple priorities in a dynamic operational setting
- Strong IT skills, including experience with operational systems and performance reporting tools
- Experience within the aviation or airline industry is advantageous
- Hold a valid UK driving license (essential)
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL:
- Be able to provide five years' address history
- Be able to provide five years' reference history (employment/education/benefit claim/character)
- Pass a pre‑employment Drug and Alcohol test
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Performance First Line Manager employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer, offering a dynamic work environment at Heathrow where you can thrive in your career as a Performance First Line Manager. With a strong focus on employee development, competitive benefits including a generous pension scheme and 24/7 GP consultations, and a vibrant culture that celebrates engagement and teamwork, you'll find meaningful opportunities to grow while contributing to excellence in aviation logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Performance First Line Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DHL Supply Chain and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DHL Supply Chain!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DHL Supply Chain keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Performance First Line Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DHL Supply Chain:This is your chance to really connect with the team at DHL Supply Chain. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DHL Supply Chain
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DHL Supply Chain.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DHL Supply Chain that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DHL Supply Chain. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
