At a Glance
- Tasks: Support Health & Safety, manage projects, oversee training, and engage with colleagues.
- Company: Join a global leader in supply chain management with a focus on inclusivity.
- Benefits: Generous pension scheme, 24/7 GP consultations, and lifestyle discounts.
- Other info: Exciting career growth opportunities and a supportive workplace culture.
- Why this job: Drive positive change and make an impact in a dynamic environment.
- Qualifications: Strong communication skills, tech-savvy, and experience in operational roles.
The predicted salary is between 36800 - 36800 £ per year.
Pay Rate: £36,800
Grade: RCS L
Contract Type: Permanent (Full-Time)
Shift patterns: 37.5 hours per week, Monday - Friday 8am - 4pm
Location: Burton-upon-Trent - DE14 1PT
We're looking for a dynamic and engaging Operations Support Manager to join our Burton upon Trent site. This is a varied role where no two days are the same, combining Health & Safety support, project delivery, training oversight and colleague engagement. If you're a natural relationship-builder, confident working with people at all levels, and excited by the opportunity to drive positive change, we'd love to hear from you.
A TYPICAL DAY MAY INVOLVE:
- Supporting the site's Health & Safety agenda by maintaining compliance systems, reporting and documentation, ensuring key activities are completed accurately and on time, and acting as a key liaison with the Health & Safety Business Partner.
- Taking ownership of site projects and digitalisation initiatives, supporting the rollout of new technology, embracing innovative ways of working and driving continuous improvement across the operation.
- Overseeing the site training function, managing a team of Driver Trainers, reviewing training plans, supporting HR-related activities and helping to ensure training remains effective and compliant.
- Being the site's Engagement Champion, creating and sharing engaging communications, updating digital displays and finding creative ways to keep colleagues informed, connected and motivated.
- Building strong relationships with stakeholders and customers, providing regular updates, attending weekly customer meetings and helping to deliver an exceptional operational experience.
THIS ROLE WOULD SUIT PEOPLE WHO:
- A confident and engaging communicator who enjoys building relationships and can comfortably interact with colleagues at all levels, from drivers and trainers to customers and senior stakeholders.
- A proactive and dynamic individual who thrives in a fast-paced environment, takes ownership of their workload, manages their own diary effectively and isn't afraid to ask questions or take the initiative.
- A tech-savvy problem solver with strong IT skills and the ability to quickly learn new systems, software and digital tools. Experience with Microsoft Office is essential, whilst training can be provided on site-specific platforms.
- Someone with an understanding of Health & Safety within an operational environment, who can maintain attention to detail, support audits and compliance activities, and contribute to a strong safety culture.
- A motivated learner with experience gained through a similar operational role, placement or graduate position, who is eager to develop, embrace change, lead projects and make a positive impact across the site.
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 31st August. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Operations Support Manager employer: DHL Supply Chain
DHL Supply Chain in Skelmersdale is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits such as pension contributions, free GP consultations, and various discounts, employees are supported both personally and professionally. The dynamic warehouse environment fosters teamwork and innovation, making it an ideal place for those looking to make a meaningful impact in inventory management.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DHL Supply Chain and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DHL Supply Chain!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DHL Supply Chain keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DHL Supply Chain:This is your chance to really connect with the team at DHL Supply Chain. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DHL Supply Chain
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DHL Supply Chain.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DHL Supply Chain that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DHL Supply Chain. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
