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- Tasks: Coordinate daily warehouse and distribution needs while building strong customer relationships.
- Company: Join DHL, a top global supply chain leader known for innovation and excellence.
- Benefits: Enjoy perks like 24/7 GP access, discounts, affordable loans, and family support services.
- Why this job: Be part of a dynamic team that drives process improvements and makes a real impact.
- Qualifications: Experience in supply chain or matrix organisations is a plus; positive attitude is essential.
- Other info: This is a full-time, permanent role based in Liverpool with Monday to Friday office hours.
The predicted salary is between 36000 - 42000 £ per year.
Pay Rate: £42,000 – £47,000
Grade: K
Contract Type: Permanent (Full-Time)
Shift patterns: Monday – Friday Office hours
Location: Liverpool – L11 0JA
DHL, an award-winning leading supply chain business, is seeking an Operations Account Manager to play a vital role in coordinating our daily warehouse and distribution requirements.
WHAT DOES THE ROLE ENTAIL?
- Develop and leverage constructive relationships within assigned accounts
- Act as the key contact for customers on a local level
- Coordinate the resolution of operational issues and drive process improvements
- Develop local strategies and plans for assigned accounts
WHAT DO WE NEED FROM YOU?
We\’d love to hear from you if you have the following experience, but don\’t hesitate to apply if you don\’t tick every box — we\’re great at spotting talent and potential in everyone:
- Understanding of Supply Chain in the UK/I
- Experience working in a matrix organization with complex processes and procedures
- Understanding of consumer customer requirements and pressures
- A self-starter with a positive attitude, capable of working on your own initiative
WHY CHOOSE US?
Alongside competitive pay rates, you\’ll be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (retail, childcare, gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support for you and your family, with access to free counseling and more: https://careers.dhl.com/global/en/dsc-benefits
OUR APPROACH TO DIVERSITY & INCLUSION
We ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management, keeping the world moving. Our expert teams work together to deliver for customers across various industries including retail, automotive, healthcare, and more, enabling them to serve their customers effectively.
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Operations Account Manager employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Account Manager
✨Tip Number 1
Familiarise yourself with the supply chain landscape in the UK. Understanding the nuances of local operations and customer requirements will help you stand out as a candidate who can hit the ground running.
✨Tip Number 2
Network with professionals in the logistics and supply chain industry. Attend relevant events or join online forums to connect with people who can provide insights into the role and potentially refer you.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've resolved operational issues in previous roles. This will show that you can handle the challenges that come with being an Operations Account Manager.
✨Tip Number 4
Research DHL's values and culture. Tailoring your approach to align with their commitment to diversity, equity, and inclusion can make a positive impression during any discussions or interviews.
We think you need these skills to ace Operations Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain management and any previous roles that involved customer interaction. Use keywords from the job description to demonstrate your fit for the Operations Account Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention specific examples of how you've successfully managed operational issues or improved processes in past roles.
Highlight Soft Skills: In your application, emphasise your self-starter attitude and ability to work independently. Provide examples of how you've built constructive relationships with clients or colleagues, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an Operations Account Manager.
How to prepare for a job interview at DHL Supply Chain
✨Understand the Supply Chain Landscape
Familiarise yourself with the UK supply chain environment, especially in relation to the role. Be prepared to discuss how your previous experiences align with the complexities of supply chain management and how you can contribute to improving processes.
✨Showcase Relationship-Building Skills
As an Operations Account Manager, building constructive relationships is key. Think of examples from your past where you've successfully managed client relationships or resolved conflicts, and be ready to share these during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific operational issues you've encountered in previous roles and how you addressed them. Highlight your ability to drive process improvements and your proactive approach to problem-solving.
✨Exhibit a Self-Starter Attitude
DHL values self-starters who can work independently. Be ready to provide examples of times when you took the initiative to lead a project or improve a process without being prompted, showcasing your positive attitude and motivation.