Position Details
- Position: First Line Manager
- Location: Brackmills, Northampton (NN4 7BW)
- Shift patterns: Monday-Friday. Day time hours (09:30-18:00)
- Contract Type: Permanent (Full-Time)
Are you a driven people leader with a passion for operational excellence? DHL is looking for a First Line Manager to join our team in Northampton, supporting the NUMS contract. In this fast-paced and rewarding role, you will lead and develop a high-performing team, ensuring operational targets, customer expectations, and service levels are achieved safely and efficiently. If you thrive on motivating others, driving continuous improvement, and delivering outstanding results in a logistics environment, this is an exciting opportunity to make a real impact with a world-leading supply chain organisation.
WHAT YOU'LL DO
- To directly assist management by reporting on and monitoring the effectiveness of all warehousing activities and performance in your designated area.
- To supervise, implement and coordinate productivity by communicating job expectations to direct line reports, ensuring that all deadlines are safely met within allocated time frames, while always maintaining standards of excellence.
- Streamline processes: Implement innovative strategies to enhance productivity and efficiency in our warehouse.
- Deliver team member performance reviews (1-2-1s), development and/or succession planning as appropriate.
- Ensure shift is managed in line with Health & Safety legislation and company procedures.
THIS ROLE WOULD SUIT PEOPLE WHO
- Previous First Line Manager/Team Leader/Supervisor experience is essential.
- Excellent communication skills – verbal and written.
- Strong operational knowledge of logistics and warehousing.
- Strategic mindset and passion for problem-solving.
- Able to lead, motivate and coach the team.
WHY JOIN US?
- Free parking and on-site canteen.
- 33 days annual leave with the option to buy additional days.
- Discretionary bonus based on performance.
- Generous pension scheme with an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
First Line Manager in Northampton employer: DHL Supply Chain
DHL Supply Chain in Skelmersdale is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits such as pension contributions, free GP consultations, and various discounts, employees are supported both personally and professionally. The dynamic warehouse environment fosters teamwork and innovation, making it an ideal place for those looking to make a meaningful impact in inventory management.
