At a Glance
- Tasks: Lead real-time decision making and optimise resource planning in a dynamic control room.
- Company: Join DHL Supply Chain, a leader in digital logistics innovation.
- Benefits: Enjoy free parking, 25 days leave, and a generous pension scheme.
- Other info: Be part of an inclusive workplace that values your unique skills.
- Why this job: Make a real impact in a fast-paced, tech-driven environment.
- Qualifications: Experience in warehouse operations and strong analytical skills required.
The predicted salary is between 40000 - 50000 € per year.
Location: Milton Keynes
Grade: RCS. L
Shift patterns: Monday-Friday, Day time hours (08:00-16:00)
Contract Type: Permanent (Full-Time)
At DHL Supply Chain, we’re redefining digital logistics through innovation, data, and operational excellence. As we continue to strengthen our cutting‑edge Digital Centre in Milton Keynes, we’re looking for a driven and experienced Planning Control Room Manager to take ownership of our control room function—leading real‑time decision making, optimising resource planning, and ensuring seamless service delivery across our operation.
This is a pivotal leadership role where you’ll sit at the heart of our operation, coordinating activity, managing performance, and empowering your team to deliver world‑class service in a fast‑paced, technology‑driven environment.
A TYPICAL DAY MAY INVOLVE
- Maximise the performance of the operation by ensuring accurate, detailed planning information to enable the operation to direct daily, weekly and monthly activities and identify any potential shortfalls.
- Manage a team to monitor and track all KPIs against plan, providing timely and accurate reports in all areas including planned and flex hours, performance levels.
- Accountable for producing accurate, detailed planning information and volume plans.
- Plan, allocate, co‑ordinate and adjust staff levels to meet operational requirements in line with defined budgets.
- Support in driving a continuous improvement culture within the operation.
- Schedule rota’s and work patterns in line with Working Time Directive guidelines.
- Carry out ad‑hoc projects that both improve and advance the depot planning processes.
- Communicate and liaise with on‑site agency management to support shortfalls or surpluses of hours requirements.
THIS ROLE WOULD SUIT PEOPLE WHO
- Previous experience within a warehouse environment is essential.
- 3PL experience would be desirable.
- Technical understanding of operations with technical abilities around systems (Excel, Co Pilot, Manhattan & Red Prairie, Chronos, Power BI).
- Resource planning background.
- Project management would be beneficial.
- Excellent communication skills—verbal and written.
- Analytical skills.
WHY JOIN US?
- Free parking and on‑site canteen.
- 25 days annual leave.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.
Planning Control Room Manager in Milton Keynes employer: DHL Supply Chain
At DHL Supply Chain, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters innovation and operational excellence. Our commitment to employee growth is evident through comprehensive training opportunities, a supportive culture, and a range of benefits including generous annual leave, a robust pension scheme, and access to free GP consultations. Join us to be part of a forward-thinking team where your contributions are valued and you can thrive in a technology-driven landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Control Room Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Planning Control Room Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Planning Control Room Manager role. Highlight your experience in resource planning and any relevant technical skills, like your proficiency with Excel or other systems mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've maximised performance in previous positions and how you’ve led teams to success in a fast-paced environment.
Showcase Your Analytical Skills:Since this role requires strong analytical skills, make sure to include any relevant experiences where you've used data to drive decisions or improve processes. We love seeing how you can turn numbers into actionable insights!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at DHL Supply Chain.
How to prepare for a job interview at DHL Supply Chain
✨Know Your Numbers
As a Planning Control Room Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to the role and be ready to discuss how you've used data to drive decisions in past positions.
✨Showcase Your Leadership Style
This role is all about leading a team effectively. Prepare examples of how you've empowered your team in previous roles, especially in fast-paced environments. Think about specific situations where your leadership made a difference.
✨Familiarise Yourself with the Tech
DHL uses various systems like Excel, Co Pilot, and Power BI. If you have experience with these tools, be sure to mention it. If not, do a bit of research to understand their functionalities and how they relate to resource planning.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to adjust plans on the fly or manage unexpected challenges. Be ready to explain your thought process and the outcomes of your decisions.
