At a Glance
- Tasks: Support HR activities, enhance employee satisfaction, and provide top-notch HR advice.
- Company: Join DHL, the global leader in logistics with a vibrant team culture.
- Benefits: Enjoy private medical insurance, flexible working, and a generous pension scheme.
- Other info: Be part of an inclusive workplace that values your unique skills and experiences.
- Why this job: Make a real impact by helping to attract and retain the best talent in the industry.
- Qualifications: HR experience and strong communication skills are a plus.
The predicted salary is between 31500 - 38500 £ per year.
Contract Type: Permanent
Location: Milton Keynes (MK4 3FU)
Hybrid working 2 days office based (Mondays and Wednesdays)
We're now looking for an HR Customer Service Administrator who will act as a trusted advisor to the business, aligning HR activities to the business strategy and helping our managers attract, develop and retain our people so that we have the very best team in the industry.
WHAT DOES THE ROLE ENTAIL?
- Support with employee satisfaction, performance, retention and effective communication
- Provide high-quality, consistent HR advice, support and resolution to managers, employees and outside parties, to maximise customer efficiency, effectiveness and confidence.
- Administering senior executive management HR transactional activities associated with the employee lifecycle, across the organisation within agreed procedures, standards and timescales.
- Administer and process redundancy calculations, compromise agreements and bi-annual health checks.
- Undertake the due diligence, data collection/validation and administrative activities associated with the Transfer of Undertakings
- Processing internal Data Protection Subject Access Requests in line with SLAs
- Maintain team and customer relationships through advice, support and continuous improvement, providing a great experience the first time, every time.
WHAT DO WE NEED FROM YOU?
- Previous HR experience within a logistics business (Desirable)
- A CIPD level 3 + qualification or equivalent (Desirable)
- Ability to provide project management support
- Previous stakeholder management experience
- Able to fully utilise standard Microsoft Office products and the application of Oracle, HR systems and workflow/case management
- An understanding of the role HR Customer Service Delivery plays and its interactions with other HR functions across the employee life cycle
WHY JOIN US?
- Private Medical Insurance
- Discretionary bonus based on performance
- We're happy to talk about flexible working - just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
HR Customer Administrator in Milton Keynes employer: DHL Supply Chain
DHL Supply Chain in Skelmersdale is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits such as pension contributions, free GP consultations, and various discounts, employees are supported both personally and professionally. The dynamic warehouse environment fosters teamwork and innovation, making it an ideal place for those looking to make a meaningful impact in inventory management.
StudySmarter Expert Advice🤫
We think this is how you could land HR Customer Administrator in Milton Keynes
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at DHL Supply Chain!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at DHL Supply Chain.
We think you need these skills to ace HR Customer Administrator in Milton Keynes
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at DHL Supply Chain. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to DHL Supply Chain and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at DHL Supply Chain. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to DHL Supply Chain's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at DHL Supply Chain
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with DHL Supply Chain.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at DHL Supply Chain will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact DHL Supply Chain and how you would contribute to adapting HR strategies.
