Warehouse Apprentice in Manchester

DHL Global Forwarding (DGF) is part of the DHL Group, employing around 31,000 freight forwarding experts in more than 190 countries. We are specialists in Air, Ocean and Rail Freight, and our people are at the heart of what we do.

Role Overview

Kickstart your career in logistics with our Warehouse Operations Apprenticeship, where you'll gain hands-on experience in the fast-paced world of international freight. Working alongside experienced colleagues, you'll learn how to handle and process air and ocean cargo, support daily warehouse operations and ensure shipments move safely and efficiently around the world. You'll receive training, including the opportunity to gain a forklift licence, while developing practical skills in operations, teamwork, and continuous improvement.

This is a fantastic opportunity for someone who is organised, proactive, and eager to build a career with a global logistics leader.

Key Responsibilities

• Handles cargo movement and assists in daily warehouse operations; complying with regulations and internal procedures, and updates shipment status accordingly.
• Performs loading and unloading of trucks or containers.
• Can be involved in handling special cargo movements including perishable goods, dangerous goods, IT equipment etc.
• Processes Ocean or Air Freight (packing and/or cargo), e.g. marking, neutralisation, labelling, sorting, etc.
• Supports Handling Team Leader to meet operational targets.
• Helps to ensure contractor adherence to quality procedures.
• Maintains pro-active communication/relationship with both peers and customer’s trucker.
• Attends to daily inbound/outbound activities of the warehouse.
• Records all inbound/outbound deliveries.
• Conducts random physical (pre-)inspections of the inbound/outbound cargo.
• Maintains cleanliness and orderliness of the warehouse.
• Observes and follows strictly the warehouse safety and security policy and procedures.
• Observes proper use of warehouse tools and equipment.
• Reports any incident inside the warehouse.
• Participates in the regular cycle counting activities.
• Maintains good transaction files of the warehouse.
• Forklift license training.
• Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption.
• Contributes to the First Choice continuous improvement program.

Skills and Experience

• Results driven and good attention to detail.
• Effective interpersonal skills.
• Good administrative and organisational skills.
• Ability to prioritise and perform under pressure.
• Ability to prioritise tasks and use own initiative.
• Minimum of 5 x GCSE passes including English and Maths.

Benefits

• A competitive salary.
• Generous holiday entitlement.
• Eligibility to participate in the Employee Incentive Bonus Scheme.
• Pension scheme which includes life assurance.
• Access to professional employee assistance and wellbeing programme.
• A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts.
• Training and Development opportunities with a strong focus on internal promotion.

HOURS/SHIFT PATTERN: 37.5 hours per week

REPORTS TO: Warehouse Manager

Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.

DHL is committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.